Basically 2 problems. First one appeared when i downloaded some songs using Firefox. All the songs with WMA extension gave an error message about not having a license for using them, despite the 20€ i paid. I tried a converter from WMA to MP3 but still the same problem. Any solution about that?
Second problem, after i tried everything and didnt work i decide to transfer songs from my pc to the player. Despite the fact that all 4000 songs are MP3 format, the "Creative Centrale" program which comes with the CD, recognised only 6!!!
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Re: About adding songs to ZEN Mosaic
The first one is a DRM error and should be solved by the FairUse4WM which you can download for free from the following link.: http://undrm.info/remove-DRM-protection/FairUse4WM-freeware-DRM-removal-Windows-software-Strip-copy-protection-from-WMV-ASF-WMA-Windows-Media-Player.htm This will rip the DRM off the tracks and you should be able to listen to the without problem.
The other problem could be caused by codec differences. With GSpot you can check what codec was used to create the mp3s /both the working ones and the others/. If different codecs appear than you just have to reconvert the non working ones using the codec which workes.
You can download GSpot from here, for free.: http://www.headbands.com/gspot/
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To convert iTunes music for Creative ZEN, you shall download TunePat
audio converter from a website. You shall run TunePat audio converter
simultaneously and set TunePat as the default burning drive for
iTunes. You may also create an iTunes playlist to hold the songs you
want to convert
for Creative ZEN.
Once the conversion is completed, you can find the MP3 or WMA songs
in the output folder, with all ID3 tags and album information intact.
Then you can open Creative MediaSource and sync the converted to your
Creative ZEN player.
it all depends on how big the mp3 files are and the quality of the file i know that i can fit about 900 songs on 2 gigs but the quality is severly degraded you can try and use windows media player and under the sync options you can set the bitrate that the mp3 files will be 64kbps is the lowest and least amount of space and quality then you can go higher and better quality but more space is taken i try and leave mine at around 128 or 256 minimum but if quality isnt an issue then go low and cram it full
You may be looking at the library on your computer. In Centrale with the player connected, double click on the Mosaic player icon at the bottom of the list on the left of the screen. This brings up a contents list identical to that above(which is for the PC not the player)
did it come with software do a google on your model and download the convert software it probally has the format as cell phone videos but yours is probally easier.. you could just try a usb cable and port over to the folder where the videos and music is on, rate me please erika
I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...
SOLUTION ------------------ -If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update) -Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again. -Reconnect your Mosaic -Right click "My Computer" -Chose "Properties" -Click the "Hardware" tab -Click "Device Manager" -A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it -Chose "Update Drivers" -Follow prompts agreeing to search and auto install -Once install is done, in a moment the screen on your Mosaic will say "Docked" -Congratulations! If you have downloaded the updated firmware this is the time to install: -Ensure your Mosaic is in "Docked" mode -Execute the firmware update -Click "Upgrade" -Wait (it takes a moment or two) -Updater will say it is complete -Mosaic will reboot -Click "Close" -Congratulations!
Hi - I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.
But I found reformatting the entire zen totally fixed it.
-directions- Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.
It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.
Hopefully this helps others who experience this problem. --Lillian
I would suggest that you have a look at the file format, i.e .mp3 .wma and then make sure that you mp3 player supports that file format because if the mp3 player only supports mp3's then it will not play .wma. Please remember to give me a good rating.
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved. then download current firmware from creative downloads