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You will need drivers for your sound card. Go to Control Panel.....select Device Manager....find your sound card on the list.....Right click on it and select Properties........select drivers tab.......have windows look for drivers and install. You can also install your card in ADD/REMOVE HADRWARE in control panel. Have windows search for new hardware. When it finds your sound card follow prompts to install.
I have to know some information about your computer before I can find the sound driver. Please tell me what mother board you have. Is the sound on-board or is there a separate sound card?
I can help you find this information if you do not know. Come back to me with the answers.
Check whether the sound card drivers compatible with your present operating system. if your Pc built with Vista OS. then Get a vista driver from its official website.Some times When you install any devices or driver that might change the system files. even it may corrupt the files due to its incompatibility. Some mother board and Bios does not support some type of Sound cards . if your Motherboard has onboard audio .then disable it through Bios utility. uninstall the sound card,drivers. Remove the Sound card. REplug it. Restart the Pc. this time you can get add new hardware window. install the drivers. if problem still persists contact service centre.