Question about HP Photosmart 4180 All-in-One Printer

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HP F4180 will not scan!

Despite downloading the full driver package for windows vista as opposed to the lite version it wont scan. When I press the scan button on the printer the on / off button on the printer flashes for approx 30 seconds then stops flashing! Help!! The printer prints with no problem but it just wont scan!

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  • paulgreer May 10, 2009

    I have much the same problem. I use Vista Ultimate 32-bit and all the latest software for the HP F4180, which works fine through the computer BUT the on-off button on the physical control panel on the machine doesn't work - it's just lit constantly - and when I press the Scan button "llareggub" happens (Dylan Thomas, Under Milk Wood). So if you ever get an answer please give me a wink through - I'll buy you a beer!

  • Anonymous May 20, 2009

    Same here



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HP does not support Vista operating system, no software or drivers for it are offered at all. If Vista, you also cannot use either the scan button on the "All-in-One" or the usual method of HP Solution Center. HP has discontinued the F4180 and supports it only minimally.
You can scan via Windows Photo Gallery, or though Paint, or through Windows Fax and Scan. File - Import from camera or scan, or File - scan, are paths.

I have loved this printer/scanner but plan myself to avoid anything HP makes in the future because of this "support".

Posted on Oct 22, 2010


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How to install the epson stylus TX100 scanner to my computer?

What OS does your computer have? Go to the Epson support site and download the software for your OS: and use the drop down menu to choose your OS. (With Windows 7, I know that the drivers are included in the OS so you can skip this step.)

For best results use a direct connection, with a USB cable that is 6' long or shorter.

Install the full software if it is available for your OS. Then when prompted to do so, make sure the printer is on and connect the USB cable between the printer and the computer. If needed, restart the computer.

In the case of Win7 or any other OS with these drivers included, just set up the printer and plug in the data cable. However, if the drivers are not included in the OS, then the printer may work after plugging in the data cable but the scanner probably won't. In that case, uninstall the generic driver, unplug the data cable. Then reboot the computer and install the one from the Epson site.

See the Epson support site for using the printer's software package. Please note that the buttons on the front of the unit will not work for initiating actions on the computer unless the full software is installed. Thus for Windows 7, you will need to launch your scans from the computer. Paint, Windows Fax and Scan and Photo Gallery (in Live Essentials) all can acquire scans. Some of these programs are also available for and will acquire scans in XP and Vista. (Paint is in XP, Vista and Win7; Photo Gallery comes with Vista and is available for XP and Win7; Fax and Scan is in some versions of Vista.)

I hope this helps.

Cindy Wells

Mar 16, 2011 | Office Equipment & Supplies

1 Answer

I want to scan a picture onto my laptop i connected the cables and evrything. ir prints fine. but it dosent want to scan and my printer is a dell 924

Did you install the full software (if available for your OS) before connecting the cables? Were you trying to launch the scan from the computer or the scanner? The scanner buttons will not work unless the full software is installed and the monitor program is running.

If you installed the generic OS driver, uninstall it and then unplug the data cable. Then download and install the software from . Select your OS and click Next then click on Drivers. Start scans from the computer first. (HP Solution Center has destination buttons that need to be set before the buttons on the scanner can work. Once you scan from the computer, you will have a better idea of the settings you should use as defaults for the buttons.)

Try connecting the printer directly to the computer, if you use a USB hub or print server. Also try a new USB cable. The scanner requires bi-directional communication and thus can fail even if the printer works. Your cable should be 6' or less in length.

WinXP, Vista and Win7 have options for scanning without the HP software. However, they do not work with the scanner buttons. Launch Paint (Start > All Programs > Accessories > Paint) and select File > Import from Camera or Scanner > From Scanner in any of the listed OS versions. Vista and Win7 also include Windows Fax and Scan (New Scan). Vista has included Photo Gallery that also can acquire Scans (this is available for Win7 as part of the Windows Live package download).

I hope this helps.

Cindy Wells
(additional information can be obtained here: )

Nov 09, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

How to use a scanner?

What OS do you have? If you have a Windows XP or 2000, download and install the full-featured software and use the HP software to scan.

If you have Vista and Win 7, HP doesn't have a full-software driver package. You will be using the drivers built into the OS.

For Vista, you can scan using the Windows Photo Gallery (File, Import from Scanner) or Paint (File, From Scanner or Camera) and with some versions Windows Fax and Scan (New Scan, File, Scan).

If you have Windows 7, Paint and Windows Fax and Scan will let you access the images/documents on the scanner.

In all cases, a good cable and ports will make scanning much less frustrating.

I hope this helps.

Cindy Wells
(alternatively, you could get third party software for Vista or 7. PaperPort is one example)

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Although the original poster mentioned networking he/sredm.gifhe also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Scan documents using Windows Fax and Scanning or Paint.

The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

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How to get scanner working

Windows XP

Click on:

HP Photosmart Software and Drivers: USB Support

Windows Vista

Click on:
HP Full Feature Software and Drivers

On the next page, scroll down to "download only"
Click on the button.

In order to get the scanner drivers you need the large package install from Above are the links for windows xp and windows vista scanner software.

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Updated to Windows Vista and now the Dell 922 AIO scanner won't work

For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
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For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

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