There is an L shaped lever on the back. Press and hold that down and push side panel of case back. It will lift off. When you put it back on just align the slots on the bottom edge and push forward to close it.
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First try to replace ram with known good one.. if you have two eject one and vice and versa.. run system to see if it's working.. if it doesn't then try to install windows on it.. If it's not Harddrive bad sector that has corrupted your windows. .It would be either RAM or a virus...
Dell has a really good support site. You log on, enter your service tag number (on the top of side of your PC) and they will tell you exactly how much ram you support, the type of ram needed and how many slots it has. If it was a matching pair then it should be working, unseat it and reseat it, it may not be in all the way. If still don't show then put it back in the old computer and see if it reads it. If not then the RAM stick got damaged during the move. But no doubt you should be able to handle more that 1GB of RAM. Good Luck, let me know if you have any questions.
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