Question about Xerox WorkCentre M-24 Color Copier

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Color printed copy appeared unbalance, one side is light.

The colored copy came out unbalance; one side is lighter than the other side

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Please do the following

1) Take the Ink cartridge out and shake it well.

2) Wipe the print head with a tissue to eliminate all dried ink particales.

Once dont please insert the cart ridge again and try printing

Please rate the fix

Posted on Feb 14, 2009

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1. Verify the toner save mode is turned Off. When you set the toner save feature to On, print appears lighter.
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b. Press the up or down arrow key to select OFF and then press OK.
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If this only happen for copying, but not printing, then is the scanner unit problem. Shut down MFP, take out the big mirror, clean the mirrors and exposure lamp.

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Toshiba e-studio 3511 has printing issued on one


These copiers have serious toner dust issues. Light copies are usually caused by dust in the optics (the mirrors) and on the laser glass.
Take off the main copy glass and gently clean all the mirrors and scan bulb underneath it - be careful.
If you remove the drum unit and look inside the cavity you took it out of you will probably find a huge toner mess. the laser glass is situated in this cavity and needs to be cleaned - just clean whatever you can see...

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sorry, I didn't notice that you had indicated the model. This machine likely needs a technician to clean the unit...primarily the laser optics, and transfer sections, I would say

Feb 14, 2009 | Xerox WorkCentre M-24 Color Copier

1 Answer

Colors become lighter toward end of print


yes, the original image may have been released too soon from the scan image input. check the original and see if the color is lighter. flip the image bottom to top and run 1 copy to see if the problem is still there in that location. if it is, then you have a backlight burnout occurring or dirty glass area.

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1 Answer

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Hi,
The first thing i would try to do is clean the corona wire on the drum unit. It might also be a faulty magenta cartridge.

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