Question about Microsoft Windows XP Professional

2 Answers

Windows Startup Error csrss.exe

When ever i start up my computer and log in i get this message:

-->Windows Cannot find 'C:\WINDOWS\Config\csrss.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click Start button, and then click Search.<--

Please help me with this.

I want anything for a solution except re-install XP.

Posted by on

  • sidspyker Feb 14, 2009

    I am using XP and this error pop-ups whenever i start up my windows
    and when i search for csrss.exe,i get two results
    on is System32 and the other one in
    WINDOWS\ServicePackFiles\i386


  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Do a file search for csrss.exe and comment back the results.



    Are you using XP?

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2 Answers

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Okay, we are going to try two things. If the first don't work go to the second.

1) First perform a search on your computer for the 'csrss.exe' file. If found, copy it and then paste it into your C:\windows\system32 folder.
That should do it.

2) If that don't do it or your search can't find it, then perform the following;

To scan and verify the versions of all the system files that Windows File Protection protects, use the System File Checker (Sfc.exe) tool together with the /scannow parameter. If the SFC.exe tool detects that such a file was overwritten, the SFC.exe tool retrieves the correct version of the file from the Dllcache folder or from the Windows installation source files, and then replaces the incorrect file.

To run SFC, please follow these steps:

1. Click on Start > Run command prompt
2. Type SFC /scannow, and then press ENTER

Note: You may be asked for inset OS CD.


3. After finishing SFC, you may run CHKDSK C: /R in the Run command prompt as well.

Posted on Feb 14, 2009

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  • 16 Answers

Here is a post that might help:

The csrss.exe file should be in the C:\windows\system32" directory, not config directory. Verify this: The legitimate csrss.exe is part of the Microsoft client server software and is a very important part of the system which should not be removed.

One way to determine if csrss.exe is a legitimate file besides looking at the date modified is to right click on csrss.exe inside Task Manager and attempt to end process. Because csrss is a critical file, Microsoft should inform you with a message that csrss.exe is a critical system process and end it is not possible.

If you do not receive this message when attempting to end the csrss.exe process, then it may indeed be a virus. If you decide to terminate the csrss.exe process, make sure any applications are shutdown (such as word, etc) and that you have a backup of your data.
Shut off system restore and run a virus scan on your system. Afterwards, restart system restore and check again.

Posted on Feb 14, 2009

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