Question about Microsoft Windows XP Professional

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Windows Startup Error csrss.exe

When ever i start up my computer and log in i get this message:

-->Windows Cannot find 'C:\WINDOWS\Config\csrss.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click Start button, and then click Search.<--

Please help me with this.

I want anything for a solution except re-install XP.

Posted by on

  • sidspyker Feb 14, 2009

    I am using XP and this error pop-ups whenever i start up my windows
    and when i search for csrss.exe,i get two results
    on is System32 and the other one in
    WINDOWS\ServicePackFiles\i386


  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Do a file search for csrss.exe and comment back the results.



    Are you using XP?

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2 Answers

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Okay, we are going to try two things. If the first don't work go to the second.

1) First perform a search on your computer for the 'csrss.exe' file. If found, copy it and then paste it into your C:\windows\system32 folder.
That should do it.

2) If that don't do it or your search can't find it, then perform the following;

To scan and verify the versions of all the system files that Windows File Protection protects, use the System File Checker (Sfc.exe) tool together with the /scannow parameter. If the SFC.exe tool detects that such a file was overwritten, the SFC.exe tool retrieves the correct version of the file from the Dllcache folder or from the Windows installation source files, and then replaces the incorrect file.

To run SFC, please follow these steps:

1. Click on Start > Run command prompt
2. Type SFC /scannow, and then press ENTER

Note: You may be asked for inset OS CD.


3. After finishing SFC, you may run CHKDSK C: /R in the Run command prompt as well.

Posted on Feb 14, 2009

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  • 16 Answers

Here is a post that might help:

The csrss.exe file should be in the C:\windows\system32" directory, not config directory. Verify this: The legitimate csrss.exe is part of the Microsoft client server software and is a very important part of the system which should not be removed.

One way to determine if csrss.exe is a legitimate file besides looking at the date modified is to right click on csrss.exe inside Task Manager and attempt to end process. Because csrss is a critical file, Microsoft should inform you with a message that csrss.exe is a critical system process and end it is not possible.

If you do not receive this message when attempting to end the csrss.exe process, then it may indeed be a virus. If you decide to terminate the csrss.exe process, make sure any applications are shutdown (such as word, etc) and that you have a backup of your data.
Shut off system restore and run a virus scan on your system. Afterwards, restart system restore and check again.

Posted on Feb 14, 2009

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Hi, i have a dell vostro 1520 laptop when loading up it has the windows xp screen then it goes to a blue screen with: STOP: c000021a {Fatal System Error} The windows logon process terminated...


This Solution is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Technical Support.

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Hi

Thank you for your query

You have a virus on your PC

Please carry out the following steps to remove it, please do not confuse csrcs for csrss which is a valid windows file

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1. Scan the system with a good and updated Anti Virus.
2. Open Task Manager, locate this exe (csrcs.exe or csrsc.exe but not csrss.exe), and kill the process.
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After doing the above steps, you need to clean the registry as well.
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Reset secure clock


Cause and Solution to Secure Clock Error

First thing you need to do is open up your task manager by clicking control alt delete.

Select the tab "processes." In the process tab you will see a list of programs that are currently running, if you locate a file called csrss.exe it could be a trojan virus that is blocking your subscription music from communicating with your computer properly. It also effects a lot other things including hardware, personal information, security, etc. but for this post we will keep it specificly on the secure clock error. This csrss.exe trojan/virus causes your computer's internal system to not function correctly including the secure clock.

NOW WAIT! There are two different csrss.exe files, a good one and a bad/trojan one. All windows computers have a csrss.exe file on them and this "good" csrss.exe file is need in order for your computer to run propertly so don't do anything with it until you determine if you have the "good" one or the "bad" one.

You must first determine whether the csrss.exe file that is running on your computer is the "good" one that ships with the computer (inside your systems32 folder) or whether you have the trojan/virus csrss.exe file infecting your computer and secure clock.

Since the systems32 program and the Trojan/virus are both name csrss.exe you must run a quick test to see if you have the bad one or the good one or both.

First locate all fo the csrss.exe files inside your "processes" tab inside task manager (you may have more then one). The way to tell if you have the trojan or "bad" csrss.exe is by right clicking on it and selecting "end task." If you have the "good" one then you should get a windows pop up message. If you you get the windows pop up message, do NOT "end" the task, just ex out or cancel out of it. You do not want to end the "good" csrss.exe file because it is needed in order for your computer to work properly. If you "end task" on the good csrss.exe file then your computer will instantly crash (since it is needed to run).

If when you right click on the csrss.exe file and select "end task" you do NOT get a windows pop up then you may very likely have the csrss.exe trojan virus. In addition to the right click test you may want to simply look at where this file is located. If it is in your systems folder it is the good one, if it is anywhere else it is propably the bad one.

The trojan/virsu version of this csrss.exe file interferes with many of the communication hardware,drivers, software, security, etc., including rhapsody and will prompt this secure clock error message.

The only way to remove this csrss.exe trojan is to perform a system recovery on your computer returning your computer back to the original manufacturers settings. There is no way to clean, delete or remove this file trojan, you must perform a complete clean of your system by doing a system recover.

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To complete part one, follow these steps:
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