Question about Honeywell HS-300 16'' Stand (Pedestal) Fan

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Fan stopped working

I bought a fan and it worked fine for about 3 months, then I moved it to another room, and it no longer works at all. nothing will make it turn on. I have contacted honeywell 2 times, with no response, and the phone number doesn't work for me, as I work the entire time it is open. is there anything i can do to try to troubleshoot the problem? I am by no means an expert, but I do dabble in electronics, e.g. I know how to use a multimeter. If anyone could help I would be very appreciative

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Hi and welcome to FixYa,

Offhand, moving the fan from one room to another should not cause it to cease operating. A couple of ideas you may want to consider/try:

  • with the multimeter set to X1, check the resistance of the 2 prongs of the AC plug;
  • selecting each of the speed other than OFF should show a reading;
  • if there is a reading on any speed selection and yet the fan will not turn, with the fan unplug, turn the blades manually. it should rotate freely/easily. If not, then possible dirt accumulation on the bearings or a stuck up;
  • if there is a reading, the blades turn easily and selecting any speed, the motor only hums but not turn, then the start up capacitor is faulty;
  • if no reading at all, then the unit has to be opened up to expose the rear of the switch and the wirings inside;
  • check for the continuity of the AC cord from the plug to where it enters the body of the fan;
  • if everything checks out, then suspect the motor. To check motor, there would normally be 6 wires from the coils; 2 for the starter capacitor, 1 for the common and three for the different speeds. Check their continuity.
Good luck and thank you for using FixYa.

Posted on Feb 14, 2009

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