Question about EnGenius EOC-3220 (EOC3220)

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Can not log in to senao 3220

I can not connect to my senao 3220, and in the wireless log blank no indication any mac no. recorded. seem that the receiver having problem. Is any one having the same problem?

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  • ravenphntm Mar 15, 2009

    EOC-3610S EXT. I connect the AP to the AP/Bridge port of the PoE, and the laptop to the Network port of the PoE. But there is no link for some reason. The PoE is switched on, but the LAN lights on my laptop are off, and so I cannot log into the AP.

  • 44ellados Apr 29, 2009

    I have spent a small fortune trying to get this system to work on our boat. I was assured that this was one of the best systems aailable, but the manual is hopeless, and customer support appears non-existent.



    I have tried 192.168.1.1, and "think" I got the control panel, but not sure if I was working offline. However, for the past few weekends, I haven't had any internet connection, yet my PC tells me I am connected via the LAN cable, and the lights are flashing. There are a number of wifi hotspots around, but with weak signals.



    If any-one can help I would be most grateful, before I throw the whole lot into the ocean!

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There are multiple issues here, and vague reports.
The original poster's problem could be caused by any number of configuration errors. Without him reporting his configuration, it would be impossible to diagnose this problem.
The April poster reports a non-problem, in that his PC's indication that his LAN is active means only that the device at the other end of his ethernet cable is communicating properly with his PC, but says nothing about whether access to the internet past that point is active or not. He reports other valid problems, such as difficulty understanding and performing the configuration process, but again much more detail is necessary in order to pursue his issue.
The March poster reports a symptom that implies that he has a bad cable, POE, or main unit (assuming that his PC ethernet port is known good). Swapping components to identify the faulty one is indicated here. I realize that an average user may not have more than one of some of these components, but someone will have to do this to identify the issue.

Posted on Nov 18, 2009

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1 Answer

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I have no idea what it means for a Senao to "go to Realtek."
Here is the factory reset procedure for the Senao EOC-3220:

An RS-232 null modem serial cable is required for this procedure.


1. Connect the EOC-3220 to your computer with a null modem serial cable.


2. Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal.


3. After the HyperTerminal window appears:


a. Give this new connection a name. Ex: EOC-3220.


b. Select correct COM port. Ex:COM1.


c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press "OK" to bring up the HyperTerminal window.


4. Wait until the "#" is displayed in the HyperTerminal window.


5. Type "flash reset", then hit enter.


6. Type "reboot", then hit enter. After the device reboots, all settings will be at factory default.

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Hi. Here is the manual.

http://www.senao.com/images/www.senao.com_English/NL-2611CB3-PlusDelx-Manual-V1-0.pdf?CATNO0=D&CATNO1=D3&CNT=1

Set your PC to use the static IP 192.168.1.10, netmask 255.255.255.0.

To login to the web manager, go to http://192.168.1.1. Leave the username and password blank. You can now configure the device and assign IP address etc.

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You can use this unit either as an access point, to provide wireless access to a network you already have, or as a bridge, to access a remote wireless network someone else has.
Note that you own the EXT model, meaning that you have to attach your own antenna to the connector before it will function. There is no internal antenna on this model.

Configuration instructions are available at
EOC-3220 Series User Manual
Factory reset instructions are available at:
http://engeniustech.com/datacom/support/general-details.aspx?id=65

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Once there, you may have to manually define DNS servers on your computer in order to access machines on the internet by name. If you can browse to http://216.239.122.34, but not to http://google.com, your problem is solely lack of defined DNS servers. This is not an artifact of the Engenius units, but the remote server.

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Try to Flush DNS Cache
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Also

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hello!

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Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal. c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press "OK" to bring up the HyperTerminal window.

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