Question about Pantech Matrix Cell Phone
My pantech matrix will not slide up properly. It seems to be off track
any idea how to fix this?
There was a batch of these phones recalled for this very problem. My daughter got the phone and after three days the top came off the slide - after arguing with the AT&T store and getting no where. I called AT&T and spent an hour on the phone trying to convince them that my daughter hadn't broken it. Finally they helped me get it replaced through the store (within 30 days of purchase) A few weeks later we got a recall letter and had to replace the second phone also. What a pain! All of this happened in Oct/Nov of 2008 so if any of you bought your phones during that time it could be part of the recall. Good Luck.
Posted on May 07, 2009
I wouldn't suggest trying to fix it yourself....check with your carrier to see what kind of warranty you have on the phone and get it switched through your warranty. Good luck.
Posted on Feb 14, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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