Question about Polycom VSX 7000 Video Conference
I have a 4 years old vsx 7000. It has been working fine until one morning recently didn't respond when dialed to. The night before worked fine. Turning it off and on doesn't solve the problem. When I turn it on the camera moves, and the green light in the front come on momentarily with a high piched sound, it stops for a second or so until camera stops rotating and then the green light comes on along with an very high pitched constant noise. Then nothing. The splash screen doesn't come on and I can't hear the sounds that comes on during the splash screen. But I can hear a very high pitched noise coming from the camera. The front green light stays on. The network port on the back shows no signs of communication. The remote doesn't respond at all. Eveything appears frozen.
If you still have an issue and the unit is out of warranty , give us a call at 415.637.9989 and we will see what we can do. DAVID
Posted on Apr 21, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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