Question about HP Photosmart C7280 Laser Printer

1 Answer

How do you fix a paper jam?

Paper is jammed

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Feb 14, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Canon 3010 problem jam indecate

If the error indicator light is lit, then the Canon printer is jammed. To fix a paper jam you must remove the paper tray, disconnect the AC power adapter, wait 5 seconds, then plug the printer back in. If the jammed paper does not automatically eject, carefully remove the paper manually. To help prevent further jamming, fan the paper in the paper tray to prevent the paper sticking together.

Great people delivering a superior customer experience. Canon Printer offers a complete line of printers, scanners, all-in-one office machines and paper jammed problem. Facing the problem with Bother printer, Scanners, Call our technical expert and get quick help. Dial Canon Printer tech Support Phone Number (18777788969) and fix your problem. For more information visit us:

Sep 02, 2016 | Canon Office Equipment & Supplies


How do I fix and avoid paper jam error issues in a Dell printer?

Fix and avoid paper jam error issues in a Dell printer-
Paper jam is one of the most common issues among all brands printers. Dell printers also show such issues and you will be indicated this error by the light or beep noise when a paper stuck inside. To avoid such issues on your Dell printer or fix the paper jam problem read here the useful tips that would be helpful to utilize Dell printing service with better efficiency.
Watch this video and fix paper jam issues in your dell printer:

on Feb 13, 2018 | Dell A940 All-In-One InkJet Printer


How to Fix a Paper Jam in a Copy Machine

It seems inevitable that the copy machine will have a paper jam. You need the copies immediately, so how do you fix the jam? Luckily, ingenuity and a manual, can help you fix the problem yourself. Fixing a paper jam, can elevate you to hero status amongst your co-workers.

  1. Discover the location of the jam. Carefully open the cover of the copy machine and the paper tray to see exactly where the paper is jammed.
  2. Step 2 Turn off the copy machine before pulling out the paper.
  3. Step 3 Pull the page out, the opposite way it is fed into the copier. Pull the jammed sheet out gently. If you tug too hard, the paper may rip.
  4. Step 4 Check for any paper fragments and clean up any torn pieces.
  5. Step 5 Check the roller where the jam occurred to be sure none of the copier parts are loose or broken. The roller should be smooth all the way across with no possible snags.
  6. Step 6 Replace the cover and paper tray and turn the machine back on.
  7. Step 7 Press the button to cancel the paper jam message. This button will vary among copy machines. The display will tell you which button to push.

on Jul 14, 2010 | Office Equipment & Supplies

2 Answers

Paper got jammed. Removed. Still says paper jam, but I can't see any. What should I do next?

Error says paper jam, but there is not. What could cause this ...,+but+there+is+not...
iFixitThere is no paper jammed anywhere! each time I would finish with the steps and ... I have to turn off and turn on the printer to get it going again. ... and the grinding sound and the paper jam message still comes up. i am going to try .... well no luck Iremoved ink and they are not dry - new- and now it says paper jam and not so ...

Fixing Brother Printer "Paper Jam" Error with No ... - YouTube

? 1:54
May 30, 2014 - Uploaded by Refresh Cartridges
Fixing Brother Printer "Paper Jam" Error with No Paper Jammed.... problem occurred again. i try this many times but the problem is still in there. ... There was paper jam front rear on my brother j450dw that wasn't going away, that was ... How to remove jammed paper HP LaserJet Professional P1102 Printer ...

How to fix a printer paper jam. - Computer Hope

Dec 03, 2015 | Office Equipment & Supplies

1 Answer

Epson 837 printer error

OK, often when removing a paper jam this can happen:

1) - when pulling the jammed paper out you can leave behind a small piece or loosen up another small piece from a previous jam. This piece can then become the 'new' jam by clogging the jam sensor or switch. Use a small flashlight to look done the previous jammed area to see if this is the case.

2) - when pulling the jammed paper out you can 'mis align' or damage the jam sensor (or switch) so that it always registers a jam. this fix may require a technician or repair shop to fix.

Feb 04, 2014 | Epson Artisan 800 All-In-One InkJet...

1 Answer

Epson rx585 paper jam message but no paper jammed.. how can i fix it?? tried switching it off unplugging etc and its still the same..

The micro-switch that detects a paper-jam is still detecting a paper-jam.
Either there is paper-dust in the switch, causing the "false-positive" indication,
or the micro-switch is broken, or there really is a paper-jam that you have not detected.

Check the micro-switch, and look again for a paper-jam.

Aug 18, 2011 | Office Equipment & Supplies

2 Answers


I know the problem, Its the Exit paper sensor! if u make a short circuit on the pin 2 and 3 of the CN2 when the paper reaches the sensor it wont jam. Chainging the sensor resolves the continous paper jam or try to clean it!

Apr 08, 2009 | Samsung CLP 315 Laser Printer

2 Answers

Fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Mar 15, 2009 | OKI C5100n Laser Printer

Not finding what you are looking for?
HP Photosmart C7280 Laser Printer Logo

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides