Question about Metrologic Instruments Metrologic MS 9540 Voyager (MK9540-72B41) Handheld

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Metrologic ms9540 will not communicate with windows xp

I have not been able to find a driver that is accepted by windows xp. I am using an USB cable connection and all of the software for configuration is looking for a com port.

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  • Anonymous Mar 04, 2009

    I have the same problem.I'm using a PS2/USB convertor , but all the scanner is doing is making the default sound.It does not communicate the barcode.

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2 Suggested Answers

e-Guru
  • 3917 Answers

SOURCE: we have the metrologic scanpal 2 units and

Hi

Check that the RS232 cable is correctly connected to the host system and to the

ScanPall2 Portable Terminal or to the download cradle.

For transmission using the download cradle, check that the ScanPall2 Portable

Terminal is correctly inserted in its cradle.

Check that the communication settings of the host system match those of the

ScanPall2 Portable Terminal.
Check that the IR transceiver is correctly connected.Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal.Check that the ScanPall2 Portable Terminal is correctly positioned in the IR transceiver read area (a distance of 5 cm to 100 cm, and a maximum angle of 30┬░).

If the problem persists, contact Technical Support.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

Posted on Jan 10, 2011

ginko
  • 19396 Answers

SOURCE: How can I get a replacement user manual for my

Hi.

Please check the files below:

Installation and Users Guide - Resource

metrologic MS9540
#
Metrologic MS9540 MS7120 USB Default Setting

MS9540 VoyagerCG®

Posted on Jul 14, 2011

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1 Answer

Usb are not allowed to connect the computer


Try this basic troubleshooting first:

If you have a problem with a USB device, try these methods first:
  1. Unplug and then plug in the device.
  2. If the computer prompts you for a device driver, read the information that was included with the device, or visit the manufacturer's Web site to see whether a driver is available.
  3. Run Windows Update to obtain the latest fixes for Windows XP. When this is complete, plug in the device to see whether it is installed correctly.
If the problem persists after you try these three methods, you can use the "Advanced troubleshooting" section to try to resolve the issue.

Because USB devices are Plug and Play devices, there is little that you can do to control or configure them. However, you can trace most USB problems to one of the following conditions:
  • Malfunctioning or incorrectly-configured hardware
  • Malfunctioning, incorrectly-configured, or missing device driver
  • Mismatched cabling
  • Out-of-date firmware or basic input/output system (BIOS)
  • Incorrectly-configured root hub
You can use the following troubleshooting tips to check for each of these conditions to help you resolve USB device issues.
Malfunctioning or incorrectly-configured hardware loadTOCNode(2, 'moreinformation'); Typically, if you plug a malfunctioning or incorrectly-configured device into a USB port, it causes the computer to stop responding (hang). In most of these instances, you must physically turn off the computer and turn it back on to reset the bus. Be aware that it may be more difficult to identify which device is malfunctioning or is configured incorrectly. If another computer that you know is working correctly is available, try to plug the device into that computer to see whether you encounter the same issue.

If the device is plugged into a secondary hub, unplug the device from the hub, and then plug the device directly into the root hub.

Many hardware problems (such as high or low power, bandwidth shortage, malfunctioning or incorrectly-configured firmware, and so on) can cause issues to occur.

Check Device Manager to be certain that the root hub is functioning correctly. If the root hub is displayed with an exclamation point (!) in a yellow circle, verify that the BIOS is assigning an interrupt request (IRQ) to the root USB controller. This is required for the device driver to be loaded. For more information about how to use Device Manager to troubleshoot hardware issues, click the following article number to view the article in the Microsoft Knowledge Base:
133240 (http://support.microsoft.com/kb/133240/ ) Troubleshooting device conflicts with Device Manager If no devices work when you plug the devices into the root hub, verify that the power requirements of the bus are not being exceeded. USB devices can draw a maximum of 500 milliamps for each connection. If a device tries to draw more power than this, the specification recommends that the computer should be able to disable that specific port until the computer power is cycled (this is known as "suspending" the port). In addition, if the device draws less than 50 milliamps, the port never becomes active.

Check the Power tab in USB Root Hub properties to check the power usage of the USB bus.
Malfunctioning, incorrectly-configured, or missing device driver loadTOCNode(2, 'moreinformation'); When you plug in a USB device, the computer should load and then configure the device without ever requesting a device driver (assuming that the device falls within the defined and supplied class drivers). If the computer prompts you for a device driver, check with the manufacturer of the device to determine whether a driver is available.
Mismatched cabling loadTOCNode(2, 'moreinformation'); There are two types of USB cables, high speed and low speed. Low-speed cables differ from high-speed cables primarily in their shielding. If you plug a high-speed device into a low-speed cable, you can cause signal distortion over long distances.

Verify the USB chain is working correctly to be certain that a device that requires the ability to draw power from the hub is not plugged into the chain on the other side of a non-powered hub. This causes that hub and all devices down the chain to be suspended. If the hub is a powered hub, verify that the power supply for that hub is configured correctly.
Out-of-date firmware or BIOS loadTOCNode(2, 'moreinformation'); The key to all USB devices is the firmware. The USB device's firmware contains all information about the device. A port is not reset until all descriptors in the firmware have been loaded and verified by the root hub. This is important because it applies to items such as printers and modems. Make sure that you have the most up-to-date firmware that is available for both your computer's BIOS and each device.

The symptoms of malfunctioning or incorrectly-configured firmware might be unusual. Typically, when you remove and then re-add a USB device, the device becomes available again. However, the device may be displayed as a second instance of that device, and load itself as such in Device Manager. If you see duplicates of a device, verify that you have the most up-to-date firmware for that device. This issue is common with USB printers and modems. A similar issue that has the same cause occurs when a device loads a device driver, and then adds a second device for which there seems to be no driver. The second device is displayed with an exclamation point in a yellow circle in Device Manager. The device may work correctly. However, you cannot remove the "ghost" device until you unplug the parent device that seems to have generated the ghost device. Also, you may be able to resolve this issue by updating the firmware or the device driver for that device.
Incorrectly-configured root hub loadTOCNode(2, 'moreinformation'); USB controllers require that an IRQ be assigned. The IRQ line is assigned in the computer's BIOS, and usually IRQ 9 is assigned.
Remove and reinstall all USB controllers loadTOCNode(2, 'moreinformation'); To remove and reinstall all USB controllers, follow these steps:
  1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
  2. Click the Hardware tab.
  3. Click the Device Manager button.
  4. Expand Universal Serial Bus controllers.
  5. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
  6. Restart the computer, and then reinstall the USB controllers.
  7. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.


If all else fails,


In your BIOS Settings:

You need to go in the section of the devices. This section is called Peripheral Setup Integrated Peripherals or sometimes (as there are several types of BIOS, it is possible that this section is still another name). After this, go to the line named USB Function Controller, USB or sometimes. Then you place the arrow keys on your keyboard the word Disabled and press the + button. In principle, the word Enabled is displayed. You have therefore activate the USB ports on your computer. To save this change in the BIOS, tap the F10 key, then answer Y (Yes) to the message that appears.

(this may change depending on the motherboard)


Jun 20, 2011 | Computers & Internet

1 Answer

When i start my pc today, i had stop 0x0000007b (0xf9e48528 0xc0000034 0x00000000 0x00000000) i try with chkdsk /r end fixboot but no result.


When you start your computer, you may receive one of the following error messages:
  • STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
    INACCESSIBLE_BOOT_DEVICE
  • Setup has encountered a fatal error that prevents it from continuing.

    Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.

    (0x4, 0x1, 0, 0)

    Setup cannot continue. Power down or reboot your computer now.
You may also receive a "Stop 0x0000007B" error message during Windows XP Setup when the Setup program restarts during the installation process. When you receive a Stop error while the Setup program is running, you receive the second error message. To troubleshoot this issue, read the following four sections to determine if any one of the issues applies to you. If none of the issues apply to you, use the following general troubleshooting steps at the end of the article. uparrow.gifBack to the top Boot-Sector Viruses You may receive a "Stop 0x0000007B" error message if your computer is infected with a boot-sector virus. If the problem is intermittent and you can start Windows, check your computer for viruses. If you find a virus, also check any floppy disks for viruses before you use them again.

For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base: 49500 List of Antivirus Software Vendors Note You may have to use more than one brand of virus-detection software to detect and remove various viruses.

Important If your computer has been infected, it may be open to additional forms of attack. We recommend that you rebuild infected Internet-facing servers by following the guidelines that are published on the CERT Web site. Internet-facing servers are servers that function without a firewall or other protection. It is also a good idea to rebuild any other computers that are at risk because of their proximity to infected computers before you put them back in service.

If a virus has infected your Windows XP-based computer and a virus-detection program cannot remove the virus and repair the system, you must repartition and format your hard disk and reinstall Windows XP. For additional information about partitioning and formatting a hard disk with Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 313348 How to partition and format a hard disk in Windows XP For more information about how to help protect the boot sector from viruses in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 122221 How to protect boot sector from viruses in Windows uparrow.gifBack to the top Device Driver IssuesYou may receive a "Stop 0x0000007B" error message in the following scenarios:
  • A device driver that the computer boot controller needs is not configured to start during the startup process.
  • A device driver that the computer boot controller needs is corrupted.
  • Information in the Windows XP registry (information related to how the device drivers load during startup) is corrupted.
Windows XP requires a miniport driver to communicate with the hard disk controller that is used to start your computer. If Windows XP does not supply a device driver for your controller or if Windows XP is using a corrupted or incompatible driver, you must replace the driver with a valid copy that is compatible with your controller and Windows XP.

During the first phase of the Windows XP installation, Setup displays the following message at the bottom of the screen: Press F6 if you have to install a third-party SCSI or RAID driver. Press F6 and then follow the instructions to install a mass-storage device driver from your Original Equipment Manufacturer (OEM). For additional information about using F6 to load an OEM device driver to support, click the following article number to view the article in the Microsoft Knowledge Base: General Troubleshooting If none of the issues that have been described in this article apply to you, use the following general troubleshooting steps:
  1. If you receive one of these error messages while you are installing Windows XP, update the computer BIOS or obtain Windows XP drivers for your hard disk controller (from the manufacturer of your computer, system board, or hard disk controller), or do both. For information about how to update your computer's BIOS or obtain Windows XP drivers, contact your computer manufacturer. For additional information about the availability of drivers, see the Device Driver Issues section in this article.

    Note: If Windows NT 4.0 or Windows 2000 was installed previously on a mirrored boot partition, see the Other Issues section in this article.
  2. Use the Last Known Good Configuration feature. This may resolve the problem if you recently installed an incompatible device driver for your boot controller. For additional information about using the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 How To start your computer by using the Last Known Good Configuration feature in Windows XP
  3. Use the Repair option with Windows XP Setup. For additional information about repairing Windows XP by using the Setup program, click the following article number to view the article in the Microsoft Knowledge Base: 315341 How to perform an in-place upgrade (reinstallation) of Windows XP
  4. Restore a registry backup. For additional information about restoring a registry backup, click the following article number to view the article in the Microsoft Knowledge Base: 307545 How to recover from a corrupted registry that prevents Windows XP from starting

May 18, 2011 | Computers & Internet

1 Answer

I have this problem on my Canon MP210 Scanner that doesn't work! I even re-installed the driver, but nothing worked but the copier works. That mean that the hardware works correctly.


First try a different data cable and a different port. If you use a USB hub or print server, try a direct connection. Check that a known working device can connect to the computer. Check the device manager and power saving settings. What message do you see in the Devices and Printers window (Printers and Faxes for Win XP) for the MP210? What error messages do you for printing and scanning?

For Windows 7, Start > Control Panel > Hardware and Sound > Device Manager. Look for a triangle with a yellow exclamation point or a red x at the bottom of the list at Universal Serial Bus Controllers. You can try updating the drivers for the USB controller or uninstalling them and then rebooting the machine. (The computer should find and install new drivers automatically. However, you should also check in Windows Update for them (check for new updates - optional and important).) With some computers this could be the result of static at the USB ports. Disconnect all of the external devices and the power cord (computer and the outlet). For a laptop, also remove the battery. Then press and hold the power button for 30 seconds. Then put the battery back in (if applicable) and reconnect all of your cables.

For the power savings settings, again for Windows 7, right click on the desktop (anywhere there are no icons or running programs). Select Personalize. Then click on Screen Saver then choose Change Plan Settings. Next click on Change Plan Settings (for the active plan). Then click on Advanced Plan Settings. Scroll down to USB selective suspend.

Did you install the Canon driver, full software or the OS driver? Can you print any documents? (Sometimes the scanner will not respond but the printer still works.) If you have documents in the print spooler, you may need to stop and restart the spooler. (One way to do this is to launch the Command Prompt window (run as administrator for Vista or Windows 7). Start > All Programs > Accessories > right click on Command Prompt and choose Run As Administrator. Type "net stop spooler" without the quotes followed by enter. On the next line, type "net start spooler" again without the quotes and press enter. Now restart the computer.

If the printer works, but the scan buttons do not. If you connected the USB cable before installing the Canon driver, you have a generic driver that may not run the scanner. Uninstall the driver, unplug the data cable and then reboot the computer. Then install the full featured software (if available) from Canon http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210?selectedName=Specifications#DriversAndSoftware . Next try to scan from the computer. You need to set up the full software with destinations for the scanner buttons and the monitoring program must be running. (If you use the basic driver, the scan buttons will not work. In Windows XP, Vista or 7, you can acquire scans with Paint. File > Import from Camera or Scanner > New Scan. Vista comes with Photo Gallery that can also do this (it can be downloaded for XP and Win7). Vista and Windows 7 also include Windows Fax and Scan to acquire scans.

If the unit still fails to work at the current computer, try connecting it to another (with known working USB ports). If it still fails, then the USB port has failed in the all-in-one. This could be another static issue. With the printer on, unplug the cables (data and power from the printer, outlet and the computer). Press and hold the power button for 30 seconds to a minute. If this doesn't help, if the printer is under warranty ask Canon to repair it.

I hope this helps.

Cindy Wellls

Apr 24, 2011 | Computers & Internet

1 Answer

I WANT TO MAKE MY PEN DRIVE AS BOOTABLE PENDRIVE FOR WINDOWS XP


The USB port on most computers is not a bootable USB port. Only after Windows has started up. the USB device driver is running then the USB port will work
UNLESS
Some later model computers/laptop have a bootable USB port and you can change the boot order in the BIOS configuration and change the devices boot order to make the USB port the first boot device.

Feb 22, 2011 | Computers & Internet

2 Answers

What hardware and or software would be required to transfer data from a Commodore 64 5 1/25 floppy disk to a Pc or Mac?


find a cheap floppy disc reader....most of this old data will not be readable by windows xp and higher (you will need probably win 95 or 98)

Mar 21, 2010 | HHP ImageTeam 4710 Barcode Scanner

1 Answer

Need XP driver


You don't need an XP driver...the system uses either a USB connection, Keyboard Wedge connection or Serial connection. There are some other versions available. The 3070 memory scanner is an older version, but, doesn't use "drivers" as such. The best thing to do is contact the Symbol/Motorola Help Desk at 1-800-653-5350.

Cheers.

Billy Barcode

Apr 22, 2009 | Motorola Computers & Internet

1 Answer

HHP Handheld IT3800lr-12 - i can't configure it to USB


If you have the manual, try to cofigure it to USB Keyboard and/or to LAPTOP DIRECT CONNECT. This last option is on page 1-7 in the manual I have with me. Please let me know if it works... Good luck!

Dec 15, 2008 | HHP Hand Held Products IT3800LR-12 Barcode...

1 Answer

Cant use the software


there usually is not much in the way of software to speak of, as most of these scanners connect with either a Keyboard wedge or by usb.

the only thing you would most likely have is drivers for the scanner (if connecting by usb)

it is importand that the scanner is correctly configured (using the code book) to configure the connection type and the schema to use, after that, the scanner should be setup properly to stream the scanned code into whatever software you choose,

for further troubleshooting you will have to be more specific as to what your issue with using this is.
whether it is a setup issue or a usage issue..

Nov 07, 2008 | Wasp 31518

2 Answers

Scanning problem


With this problem there are 2 things that I think you need to do. 1. USB devices usually require drivers, it is unlikely that these came with windows, you need to check that your device is correctly installed and any software required to run it is installed. 2. check the configuration of the scanner, (as it will appear to work even if it is configured incorrectly. you should have a code book which you can program all of the options, as the scanner may not even know that it is connected via usb. (all the scanner knows is that it has power)

Sep 06, 2007 | Symbol P 304PRO Handheld

2 Answers

Problem in connection to a PC


in spanish.... use translator please ya revisaste el cable usb? el usb es front o rear, probaste usarlo en otro diferente o en otro equipo?.... si funciona... pude ser problemas de configuracion del sistema operativo y habria que reinstalarlo, si es cambiando el usb, generalmente los front son 1.1 y los rear 2.0, si aun presenta problemas usa un driver lo mas actual posible, no el que viene con el hardware... y si no uffff soporte tecnico del fabricante.NVV

Dec 11, 2006 | Fujitsu TeamPad 500 (pbt500-13) Portable...

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