Question about Metrologic Instruments Metrologic MS 9540 Voyager (MK9540-72B41) Handheld

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Metrologic ms9540 will not communicate with windows xp

I have not been able to find a driver that is accepted by windows xp. I am using an USB cable connection and all of the software for configuration is looking for a com port.

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  • Anonymous Mar 04, 2009

    I have the same problem.I'm using a PS2/USB convertor , but all the scanner is doing is making the default sound.It does not communicate the barcode.



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Posted on Jan 02, 2017

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SOURCE: we have the metrologic scanpal 2 units and


Check that the RS232 cable is correctly connected to the host system and to the

ScanPall2 Portable Terminal or to the download cradle.

For transmission using the download cradle, check that the ScanPall2 Portable

Terminal is correctly inserted in its cradle.

Check that the communication settings of the host system match those of the

ScanPall2 Portable Terminal.
Check that the IR transceiver is correctly connected.Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal.Check that the ScanPall2 Portable Terminal is correctly positioned in the IR transceiver read area (a distance of 5 cm to 100 cm, and a maximum angle of 30┬░).

If the problem persists, contact Technical Support.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting

Posted on Jan 10, 2011

  • 19396 Answers

SOURCE: How can I get a replacement user manual for my


Please check the files below:

Installation and Users Guide - Resource

metrologic MS9540
Metrologic MS9540 MS7120 USB Default Setting

MS9540 VoyagerCG®

Posted on Jul 14, 2011

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