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Dell 964 printer reads color but not black cartridge

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In this case what i would request u to do is....... Take out both the catridges from the Printer......... Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry........... Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out....... Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds...... Now remove it and see whether u see any ink on the paper towel.......... U should see some ink on it now place the dry paper towel on the ink catridge in the same way........ Now do the same procedure again.......... Do the same procedure twice on the Black Catridge................. Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel.......... Know insert both the catridges inside the Printer...... Now try to Print it will work Fine......................

Posted on Feb 14, 2009

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Black replacement ink in for dell 964 but keep reading missing


Check that the Gold Contacts on the front of the cartridge is clean, also the metal contacts in the printer that read the cartridge may have been jammed out of place. Use a bright torch, pull out the black and look in the spot were the cartridge goes, you will see the contacts i am referring to. they are very flimsy and can be moved very easy!!
We have come across quite a few with this problem, most of the time it is the actual printer itself though, and replacing the printer is the best resolution.

Apr 05, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Refilled ink catridges and printer still shows that the ink is low


If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Will not print in color. Only black and white.


Is color cartridge seated correctly (see User Manual)? Can you select color for the printer options ? What pc are you hooked to? USB plugged into a port on the PC?

Feb 25, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I have a 964 Dell All-in-One printer. I replaced


Let it complete.Everytime you change a cartridge it has to align.

Jul 22, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Black ink wont print, but color works fine


The black cartridge needs replacing it sounds like. On many printers, that is the only way that you get black.

Jul 05, 2009 | Dell Photo 964 All-In-One InkJet Printer

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I can't print in color on dell photo 964


try to uninstall ur driver and install it again

Jun 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer will not print with color cartridge in


go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Sep 08, 2007 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell Photo All in One Printer 964


Try printing a windows test page from the driver software, START-SETTINGS_PRINTERS-DELL964- properties,,etc. If the test page prints with color then I believe that your driver is set to print in greyscale. If you can't find that option in the driver you might try to re-install the driver from your original cd.

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