Question about Dell 924 All-in-One InkJet Printer

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Photo 924 keeps saying alignment problem. please remove tape from

Replaced color cartridge and ran a test print now it tells me that there is an alignment problem and to remove tape from cartridge and reprint. There is no tape on the cartridge . I dont know what to do!?!?!??

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  • Anonymous Feb 23, 2009

    I have the same issue. I replaced both cartridges and ran the alignment test numerous times but kept getting this message. I then unplugged the printer and plugged it back in and it was fixed! You probably already tried this but if not, it worked for me. Good luck!

  • Anonymous Feb 25, 2009

    my dell AIO 926 is doing the same thing

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""I have the same issue. I replaced both cartridges and ran the alignment test numerous times but kept getting this message. I then unplugged the printer and plugged it back in and it was fixed! You probably already tried this but if not, it worked for me. Good luck!""

try that for about 10 seconds per the manual at ("http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf" if you don't have it)

good luck!

Posted on Feb 28, 2009

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My printer is doing the same thing, lexmark 5000 series, disconnecting power then reconnecting doesnt work. I got on lexmarks tech support and they told me it was because i filled the ink cartridges up and the printer knew I had done so and not replaced them, what a load of ****! It was doing this before I put ink in them can anyone help? thanks

Posted on Jun 29, 2009

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