Norton Internet Security 2005 (37648246941) for PC Logo
Posted on Feb 14, 2009
Answered by a Fixya Expert

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MSI System components

Every time go to install Norton 360 2.0 all it can say is, unable to update MSI System Components

  • 2 more comments 
  • nevetsnosdoo Feb 14, 2009

    i followed this process. But when i went to install. it. After a couple mins popped up and said "didnt complete" the computer just shuts off. Turn it back on n was stuck on the windows intro screen, for bout 20mins, So i restarted and to me back to my dashboard tried it again. And exact same thing happened. Now wat?

  • nevetsnosdoo Feb 14, 2009

    It acts like it starts runnin Kb then bout minute into it a box pops up n says " Access is denied" ?????



    then another pops up n says KB942288_v3 installation did not complete. then my computer just restarts

  • balathiyagu Feb 19, 2009

    iloss nortonantivirus uninstol navmsi iwant ree instol that

  • Anonymous May 11, 2010

    that sounds like a registry error

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1 Answer

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  • Posted on Feb 14, 2009
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If it refers to an MSI System component then it is likely a windows installer problem.
Go to the Windows Installer 4.5 Redistributable download page.
LINK: http://www.microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en#filelist

If you are visiting the download page for the first time, near the top of the page you may see a "Validation Recommended" box. If you see this, click the "Continue" link and follow the prompts to get to the actual download page containing the "Files in this Download" section.
Download the Microsoft Windows Installer installation file depending on your version of Windows:

For Windows XP: Download the WindowsXP-KB942288-v3-x86.exe file.

For Windows Vista 32-bit: Download the Windows6.0-KB942288-v2-x86.msu file.
For Windows Vista 64-bit: Download the Windows6.0-KB942288-v2-x64.msu file.


Save the file to the Windows desktop.

Reinstall the Microsoft Windows Installer 1

On the desktop, double-click the file that you have downloaded.
If the User Account Control window appears, click Continue.

2

Follow the prompts to complete the installation.

3

Restart the computer.

Reinstall Norton 360
Please let me know if this solves your problem and please rate me if it does :)

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In my experience, it is more reliable. It also saves you the pain of some of the updates;

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your issue is a fail installation and thus requires you get get rid of all the temp files in your %temp%,temp,prefetch folders.

to do this.

start>run>%temp%>delete everything here...
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when done doing this, you have a higher chance to have a successful installation.

everything is in the norton site including the removal tool for failed installations.

if for failed updates... download the intelligent updater.

if you have other questions.. post them here..
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