Question about Averatec 7171000100 Keyboard

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I cannot sign onto my computer.

Some of the keys give double characters when I press them.

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  • tconnor40 Feb 14, 2009

    My computer is wireless. The characters copy each other. For instance, pressing b gives b4 and pressing 4 gives b4. Backspace deletes the whole line. If this is the keyboard, I would have no problem replacing it, I just am trying to find out if this might take care of it.

  • Anonymous Feb 15, 2009

    Thank everyone for your input. I do have access to an external keyboard at work. My number lock key does work. Does it mean anyhing tht the keyboard in the computer works?

  • tconnor40 Feb 15, 2009

    Thank you all for the input. I will have access to a keyboard tomorrow. My num lock is working. Does it mean anything that my on-screen keyboard works?

  • tconnor40 Feb 21, 2009

    I am not sure how to use this website. In regard to my keyboard. On screen keyboard is accessible in accessories, accessibility, on screen computer, it is great if you are having a problem with your keyboard, but slow and tedious.

    An external keyboard did work. Our It person at work re-installed my software completely which came with the computer and now the keyboard works. It is as if I just rec'd the computer new.

    Thanks again for all the comments and help.

  • Kathleen Bota
    Kathleen Bota May 11, 2010

    hi tconnor... is this a wireless keyboard?

    has it been in a humid area or has any kind of moisture possibly dripped into it?


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both the 4 and b keys type b4? that's odd behaviour,

i'm not sure if your keyboard is the laptop keypad or if it's an external one...

if it's a wireless external keyboard, it could be the batteries, as chichner suggested... if that doesn't help, is it possible for you to try another one, or try yours in another computer to see what happens.

if it's your laptop keypad, it's possible that somehow some moisture or even just a drop of liquid got in there, in which case you'd need to carefully remove the keypad and clean underneath it... again, carefully... look at your manual for how to remove the keypad if this is the case.

for either the laptop or external keboards, you may want to try to re-install the drivers... but..

there's something else that can cause weird behaviour like this, and that, unfortuantely, would be a virus.

do you have any anti-virus programs installed? try to run a scan on your entire computer (if you use any external drives, including usb pens, scan those as well.)

i hope this is helpful, if you have any more questions, just ask, and add any otehr information about your keyboard, computer operating system, anti-virus program that you can think of.


Posted on Feb 14, 2009

  • Kathleen Bota
    Kathleen Bota Feb 14, 2009


    one more thing, a very simple thing.... before you go through the trouble of all the rest of the complicated post i wrote...

    do you have your numlock on? press the fn key and the numlock key to see if your goes on and off... you can tell if it's on when any of these keys: m-j-k-l-u-i-o-p-; type numbers. if that doesn't change, it may be that your function (fn) key is stuck.

  • Kathleen Bota
    Kathleen Bota Feb 16, 2009

    hi tconnor...

    i'm not sure what you mean by your on-screen keyboard. have you h ad any success with plugging in an external one?


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If you note which keys type double characters you can use the backspace key to backup one character as a work around, but it sounds like you may need to replace it. If it is wireless, try new batteries first and also try another keyboard if you can borrow one.

Posted on Feb 14, 2009

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