1st time use. Followed instructions 1-3. Message seen: Error>Printer Error>See Your documentation>call service if necessary. Green lights are on but flashing with above message. A short sound comes from printer when initially turned on. Product:Epson Stylus CX6400
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Hi, this error message usually caused by jammed papers or foreign objects inside your printer. To resolve this issue, please try the following steps. 1. Turn off the printer.2. Open the scanner unit.3. Check for any jammed papers or foreign objects then remove it.4. Check the ink cartridges and lids if push down fully.5. Close the scanner unit.6. Turn on the printer.
If the same error reappears, try the following. 1. Turn off the printer.2. Open the scanner unit.3. Remove all the ink cartridges.4. Turn on the printer >> your printer will display install ink cartridges.5. Install all the ink cartridges, make sure it clicks into place and also the lids should be push down fully.5. Close the scanner unit.6. Press the Start or OK button to charge the cartridges. If the issue persists, your unit will require service. Please contact Epson so they can check if your printer is still under warranty or ask them for the nearest service center in your area.
1st Laser synchronization error signal error. The 1st Laser that turns on inside of the printer can't synchronize properly to print out documents which is why this message comes up and nothing is printing. Probably is going to need to be replaced but a qualified service tech is going to need to look at it further.