Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag washer MAH 5500b FL code and door will not unlock.

Is there a way to unlock the door manually?
I have put the unit in service mode, then to Board ouput test and try to unlock, but no luck...
Can the door be open manually? How does one get to the Emergency rip cord when the door is locked shut?

Thank you for your help!

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  • azaleacity Mar 17, 2009

    I also have a MAH5500B but don't see a yellow cord to pull to open the door.

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  • 198 Answers

Open the detergent dispenser door on top of mach. There you will find a small yellow nylon cord, pull on the cord and the door should open

Posted on Feb 19, 2009

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1 Answer

Maytag Neptune code fl shows on display


The FL code indicates that the door failed to lock when you closed it. Try opening and closing the washer door again. Make sure that there is nothing in the door area that could block the latch or keep the door ajar. If the error recurs, the latch may be faulty.

If the door is actually locked and giving the FL code, the latch has a problem. You can try power-cycling the washer (unplug for a while) or setting the washer to pump the water out. If these steps don't help, you need to order a replacement latch assembly. Depending on your washer model, you may have a manual pull cord to unlock the door. Look under the bleach and fabric softener compartments after opening the dispenser..

I hope this helps. If your washer is under warranty, contact Maytag. Otherwise post a comment with the model number of your machine for a source for a replacement latch assembly.

Cindy Wells

Oct 27, 2014 | Washing Machines

1 Answer

Fl code and door will not open


Codes are in your owners manual

That may be in a bag under the machine,
hiding, so you call for service & not use it

Aug 15, 2014 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

Apr 03, 2011 | Maytag Dryers

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My MAH 5500B washer has a squeak when fully loaded at the start of rotation in both directions.


Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.

if still the problem then ,Motor is kicking on and off making that noise....so far for us this has been a motor issue 9.5 times out of 10.

May 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag MAH5500B, FL code and door locked.


Check your drain and the drain line all the way to the pump. Here is some info on the F1 code.
FL" flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lack condition in order for "FL" to be displayed
With an overfill condition, the beeper repeats a warning every 10 seconds with no time-out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit.
Press STOP/CANCEL to clear the display.

Feb 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune model# mah5500b


Unplug from the outlet and wait about 5-10 minutes. When you put the plug back into the outlet, the door should unlock.

Aug 23, 2008 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Maytg neptune


FL fault code means door failed to lock. Could be misalignment between the lid and the locking mechanism. Try the service mode and see if you can get the door to lock. Otherwise you may need to replace the lock itself.

Feb 21, 2008 | Maytag Neptune Washer

3 Answers

I can't unlock the door


fencer, you probably have a bad door lock switch. There was a technical bullitin out by Maytag regarding this (TS740). The deal is that the plunger of the switch is depressed but the contacts don't close. The machine control board senses the door is not locked and won't send the signal to unlock it. You can try to put the machine in the service mode by pressing delicates and heavy soils together for 3 seconds. Advance to the board output tests by then pressing rinse. After that press the max extract key to lock the door and the xtra rinse key to unlock the door. See if it works for you. You may want to call Maytag and inquire about the service bullitin, maybe you can get it covered. There is a manual door release in the dispenser section. The pull tab should be toward the front. You may have to remove the screws and remove the dispensor to get at it. Catriver...post back.

Oct 20, 2006 | Maytag Neptune MAH5500B Front Load Washer

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