After being in storage for 18 months and travelling from the UK to Australia the fridge will not work. The freezer does work and all of the digital display works as it should. I am not sure if the fridge may have had a bash in transit and this may have affected it. The fridge freezer was only a couple of months old when it went into storage so it cannot be because of overuse or age. Any help would be appreciated.
Re: Hotpoint FFA97 freezer works but fridge does not
It seems to me that there is a leak of gas from your unit.This is if you have 1 compressor/motor)If there is two compressors on unit then it can be thermostat for fridge.Anyhow check if motor is running all the time and is wery hot, if it is there is to little gas in system .This should be covered by guarantee.Jan
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3 star freezers are not storage freezers and will maintain frozen food for a short time only, They should reach -18c when closed but may come up in temperature quite rapidly when the door is opened. They are usually found as the cooling evaporator in fridges with freezer boxes in. Four star freezers are dedicated freezer storage space and will keep frozen food at the right temperature for some months.
Does your model have independent thermostats for the fridge & freezer???
If not, could be that you will need to change the Thermostat.
These are not expensive - around £10 if you buy on the Internet.
Easy to fit yourself...just turn off the power, remove the power plug from the wall, then unscrew the 'stat unit from inside near the top of the fridge (some are attached to the interior light) and remove the screw holding the thermostat tube to the rear wall.
Often the thermostat gets a small hole somewhere in the long tube, which then lets all the gas escape, making the stat useless.
You can see these small holes in the pipe if you use a magnifying eyeglass, like the kind Jewellers use.
check that the part that the drawers slide into is in its proper position. try lifting up on door to shut. if this works u may have a broken cam riser. or u may be able to put a washer or two on hinge to raise door up for better clearance.
There is a duct between the freezer and refrigerator. Sometimes this duct blocks off with ice and won't allow airflow. Open your refrigerator door and check for air flow if there is none the duct needs to be defrosted. turn off freezer/ refrigerator and defrost.
Turn the second knob at the top to off (freezer knob) turn the fridge freezer off. Then turn it back on. That may sort it. Or you may need to totally defrost the machine as there could be some ice blocking some vents. May need to remove the back panel of the freezer for this (inside).
I had to look up where you are from. Being the U.K. you mean 16 celsius, right? If the problem began after you removed the boxes, I don't think its a circulation problem. The ice build up on the inside, and the freezer being good but not the fridge, makes me think the defrost isn't working. I can help you check the controls for this, but without a volt/ohm meter you should call someone.