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Printer not printing colour (but colour settings are ok)

My printer started "beeping" at me and stopped printing. After some searching I found a load of discussion about the Waste Tank full error so I took the printer apart and put it back together. No more beeps so I printed a test page and although the text printed (in black), the Windows logo didn't print (in colour)

It's as though the colour cartridges don't exist!

Any ideas as to why the printer no longer prints in colour (I've checked all the settings and everything seems to be ok)

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  • karenairving Feb 14, 2009

    HI,



    I've cleaned the print heads and cartridge. Reset the Waste Tank thingy. I've completed a deep clean and head alignment and also run a nozzle check.



    I can print in black (graphics are now printed) but still no colour.



    I'm thinking that maybe by resetting the printer it has set the model to a different type. I've found some instructions on resetting a 6200. Will this work for a 6500?

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Try cleaning the contacts in the printer and cartrage.
Rich

Posted on Feb 14, 2009

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