Question about SanDisk Sansa Clip MP3 Player

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Frozen sansa frozen on connected

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When the player is connected to the computer, it is normal for it to say connected and not do anything else. If it is displaying that message after you have disconnected the mp3 player from the computer:
1) Make sure the hold switch is not engaged
2) Reset the player by holding in the power button for 15 seconds
3) If the reset fails, update the Firmware from Sandisk's website
4) if the message still persists, use the Sansa Recovery Tool from Sandisk's website

Good luck!

-Tha Mp3 Doctor

Posted on Feb 13, 2009

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Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
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