Memory added to two computers

Sorry to hear about your problems,
1st. We need to know what kind of computer, Laptop or PC.?
2nd. What kind of error messages are you receiving, when the unit try's to startup. ?
3rd. Have you tried to back step and replace the new (not working memory) with the original

Note….. Always have power disconnected from the unit.
Disconnect all devices, lay unit on its side, where you can see comfortably.
Always, double check your work. Take your time.

Chances are, you do not have the memory seated properly.
Look at the memory and try to fit into the bit slot. Do not force the memory.

If you are receiving a Beep message when starting unit, it is not seeing the installed memory.
Install one piece at a time and try powering up unit.
Don’t mix memory, work on one unit at a time.

Hope this information has helped you.
Readers, please rate you technician’s.

Thanks
John Ray
john@johnrraycomputer.com

Remove the new memory and try it again. If it returns to normal then you probably have installed the Memory incorrectly or have a bad stick of RAM.

Usually this means that the memory is not compatible with the computer you installed it on. Try taking the memory you installed out and put the old memory back in there. Then turn on the computer just to verify that it will load. After it loads successfully (hopefully), Shut down the computer and add one stick of memory to the computer. Turn it on, if it doesn't load then the memory is not compatible and if you have more memory then just keep following the steps above till you've tested all of the memory sticks.