Question about Canon Pixma MP500 All-In-One InkJet Printer

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Installed new color cartridge but printer says it ie empty

Kodak printer - window stillshows replace cartridge and will not shut of either

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Is this a refilled ink cartridge? I believe they have a microchip on them, and sometimes the chips can be defective, or neglected to be replaced. If it's an original then I would doubt this is the problem, and could be more serious...hope this helps :)

Posted on Feb 14, 2009

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Colour ink cartridge not reconise. replace colour ink cartridge.cod 3603


To resolve the issue:
  1. Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge.
    NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
  2. If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
    1. Open the printer access door.
      NOTE: If the ink cartridges don't move to the center, see Printhead and ink cartridges don't move to center with access door open.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
    3. Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
    4. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
      For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
  3. If the error continues, restart your printer:
    1. Turn off the printer by pressing the power button.
    2. Wait five seconds.
    3. Turn on the printer.
  4. If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
  5. If the error continues, contact us.
When the issue is resolved, we highly recommend that you upgrade the firmware for your printer for optimum performance:
  1. Locate and select the firmware for your printer.
  2. Follow the instructions to install the firmware.
Source: http://support.en.kodak.co.uk/app/answers/detail/a_id/39315/selected/true

Jun 07, 2011 | Printers & Copiers

1 Answer

I have an all-in-one Kodak ESP 3250 printer. Bought it 4 months ago. I'm interested in printing only in black, but now the color cartridge has emptied and it won't let me print with the black cartridge...


The KODAK All-in-One Printer uses an advanced built-in printhead. The system is designed to provide excellent image and text quality, while eliminating the need to purchase new printheads every time you replace ink cartridges, and saving you money. The printing system requires that both the black and color ink cartridges be installed to print. If either cartridge is not installed or is out of ink, the printer or printhead will not print correctly.


Install the color a new cartridge, avoid damage to the print head.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Apr 15, 2011 | Kodak Esp 3250 Allinone Multifunction ( ...

1 Answer

Kodak 5100 Needs Both Cartridges To Print?


Unfortunately, you cannot used the printer if one of the ink cartridge is empty., compare to the other printers you can print a black text or gray scale if the color is empty or one of the cartridge is empty.

All kodak printers work the same both cartridges should have ink on ink before you can use It.

Nov 04, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Put in new color ink cartridge still showing as empty will not print


Where you can see the light indicator that the color ink is empty on your computer or on the printer itself? If on the printer itself I believed that you have a flashing redlight on the printer., Now please try to reseat the color Ink cartridges 2 times., you may also try to remove the Printhead., By doing that remove both the ink cartridges and followed by the printhead. now if you already done and still you have that flashing redlight call kodak Toll free at 1 800 421 6699 For US support.

Now if the empty ink cartridges shows only on your computer it means that you need to re establish the connection of your computer and your printer you need to call kodak and they will assist you how to do the reconnection

Nov 02, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Kodak 5300 shows "color ink cartridge needs replacing",even with new cartridge,and new printhead..Ink level display shows color cartridge empty,and its brand new..


Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Sep 23, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Can you turn off the ink level functions on a Kodak 5500 printer?


According to a recent report by PC World, you must change it and there is no way arond it. It still turns out to cost less.

Jan 20, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Printing with my Kodak easyshare 5300


it is necessary to install the colour cartridge.to use with black

Aug 14, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

New ink cartridge for Kodak Easy Share 5300 will not work


The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error.

So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.

Kodak AiO 5300 Firmware

Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.

I hope this helps

Mar 09, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

My kodak 5300 will not accept the new ink cartridges


The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error.

So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.

Kodak AiO 5300 Firmware

Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.

Mar 09, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

6 Answers

Kodak 5300 color ink error


OK so i found some new information that should solve the problem. The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK CARTRIDGE2.gif EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error. So to fix your problem First Remove the ink cartridges and download and install the new Firmware. Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimburstment of some sort like a free set of ink tanks.

Jan 10, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

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