There is a thin strip of plastic that my son somehow took off ?
Hello there, i have a problem with my printer. My 15 month son somehow ripped off a tin strip of plastic from my printer and i have no idea where it goes. And now every time i turn the printer on it just makes this loud knocking noise. Can someone help me?
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Once you have the correct Brother Toner for your printer model, power your printer OFF and open the cartridge box.
Next, you need to open the top cover of the printer. You should do this
carefully to prevent damage to the interior or exterior of the printer.
Once the printer top cover is removed, you want to extract the empty
Brother Toner cartridge from the printer by pulling upward and away
from the machine. You should be able to do this without a great amount
After you've taken the Brother Toner cartridge from the printer, you
want to prepare the new cartridge for insertion. To do this, you need
to remove it from the plastic bag it is contained in. Next, you need to
remove the rip strip from the cartridge. The rip strip is attached to a
plastic film strip. Removing the rip strip is important because if you
don't your printer will only produce blank sheets. Take care when
ripping the strip off, as you may get Brother Toner on your clothes
which can stain. If you end up spilling toner on yourself you can wash
it off with cold water.
Next, you want to place the new cartridge in the printer the same way
the old Brother Toner cartridge came out. There will most likely be
arrows on the package to guide you in the placement that will help you
make sure you're putting it in correctly. Much like removing the used
Brother Toner cartridge, it should slide in with minimal force. If it
doesn't slide in easily you should make sure that the Brother Toner
cartridge is the correct cartridge for your model printer and then make
sure that it is aligned correctly.
Once you have the cartridge in the printer properly, put the printer lid back on.
Now you are going to print a few test pages to make sure that
everything is working the way it should. If the printouts look good:
You are done. Package the old toner cartridge in the box the new toner
came in and recycle it. If the printouts look bad: Sometimes cartridges
can be defective. If there were problems with your test pages, you may
need to try the process again with another toner cartridge.
Solution 1: Look inside for a tiny object like a piece of paper, a staple...e.t.c. It is possible the envelope ripped while you were removing the envelope
Solution 2: There
is a thin plastic strip running across the width in front of and below
the drive belt: there are fine black vertical lines on this strip. If
the strip gets a piece of dirt on it, you get an error during the
Gently clean this strip with a damp lint-free tissue.
That sounds like the belt that moves the printer cartridge carriage back and forth. Unfortunately, you will most likely have to purchase a new printer, because repairs for that will be prohibitively expensive.
You are referring to the encoder strip. They can be reinstalled. They must be threaded through a sensor on the back of
The mount at the left side has probably been pulled out of position. If the
mount is not sitting properly the strip will be loose and will cause
problems. The tension mount has two flanges that must be behind the
plate it is mounted on. Good luck.
The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.
Firstly, see if the printer still works. Print something. Then I suggest bringing it into where you purchased the printer. If a twenty month old child pulled it out I am sure it was not burried inside the printer and a Rep at the store can fix it immediately with out cost. Do not let them charge you. Just let them know that this ribbon came out and you do not know where it goes. If the printer works without it, don't worry about it, but keep the ribbon tucked away somewhere and when you go back to the store, when it is convient, have them take a look at it. Let me know how it goes.