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Re: My Tomtom worked for a while then stopped working.
I have a TOMTOM 910. I suggest you call the company @
The same thing happened to mine, TomTom was great about it. They sent me a replacement actually it wasn't until I received the 5th replacement that I got one that works right.) Everyone I've talked to @ the company has always been eager to make it right. BTW, now my TomTom works great, had it for 2 years now & wouldn't think of buying a different brand. If this helps plz rate this 'fixa', if you need more help leave a comment & I'll be happy to help you. Thank you kindly.
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try resetting it, but first put it on the charger for a few hours to make sure its charged. using a paper clip or something similar, depress and hold the reset button located on the bottom of the unit for 15 seconds, then hold the power button for up to 5 seconds till the unit starts.
if that fails, hook your tomtom to your computer and run tomtom home and see if that will update or repair it.
If the green light does not even come on when you plug in the charger you must have an issue with the logic board. Did the GPS get wet or did it drop, was there anything else the preceded the moment it stopped working? There is a company that sells GPS logic boards for TomToms : GPS Repair
I have a similar problem and I think I solved it (orr found a way to work around it). It looks like the contacts are not connecting firmly so even though the green light may be on, the charging conneciton is not made. With the tomtom on your home dock from the front page on your tomtom, touch near the lower right of the screen on the satellite strength indicator, this should bring up a screen where it shows (among other things) your batter status at the top right. If it is charging, the word charging will be under the battery strength indicator. Just play with it until you get the word "charging" to appear under the picture of the battery.then HANDS OFF until it is charged. I doubt this will be successful with the car charger since the movement of the car will likely jar the connection loose. Good luck.
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...