Question about Samsung BlackJack II Smartphone
I have a BlackJack II using AT&T with unlimited Internet. Here are the symptoms:
1. The Icons for the shortcuts are missing from the main screen. They are replaced by the Windows flag logos. When I click on one, i get: "Error opening the shortcut or locating the target filename." 2. The Start Menu is blank. When I click on Start, I get a blank screen. 3. I can't get to file manager, so don't know if I still have my applications.
The last thing I remember doing on the phone is looking up an image under Google images. When I turned on the phone, I got a strange test message, which unfortunately, I didn't save. I do get the Contact List. The phone portion seems to work normally.
I've tried turning the phone off, unplugging the battery for 2 minutes, then re-starting. No effect.
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Posted on Jan 02, 2017
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