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I doubt the sensors would have anything to do with only printing half a label. I'm not familiar with the E-class series of printers, but the common causes of that problem that I've seen before with the larger M & I class printers can be:
1) A piece of label or ribbon is stuck on the printhead.
2) The printhead is not seating properly on one side, causing the printhead to be too far away from the label & platen roller to apply enough pressure in order to print.
3) A printhead cable is not seated fully somewhere and not supplying the signals properly to that half.
4) The main logic board is bad.
5) The printhead is bad.
6) There is a software problem or label configuration setting that needs to be corrected that controls the print width.
1. Right side not printing. Rotate round green knob (possible black center) found on right side of printhead assembly clockwise (or if necessary, through entire range) printing at each stop to check, until printing is satisfactory. If not fixed, next step is to do "Burnline Adjustment" as described in Operator's Manual. 2. Left side not printing. Make sure that large green plastic printhead latch on right is pushed firmly toward back of printer while printhead is pressed down, to make positive lockdown of printhead. Try rotating round green knob described in (1) above through entire range, printing at each stop to check. If not fixed, next step is to do "Burnline Adjustment" as described in Operator's Manual.
1. If your printhead doent have burn element no need to change and if your platen roller is uneven change it.
2. check the setting of your darkness both printer and the job data
3. check the quality of your ribbon and label if this is match. some cheap ribbon is poor on quality.
Definitely. possible solution match the width of your label and ribbon. if your ribbon is wider for .5 inch it should be good.
1. check your spindle alignment, printhead alignment and rotate the green knob on the printhead while printing so that you'll see the difference.