Question about Vtech Cordless 6041 Phone

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My vtech phones do not let me call out

I can receive incoming calls on my dual vtech phones but cannot make outgoing calls I just keep getting the dial tone. The model # is CS5121-2

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  • Mark Egan May 11, 2010

    Is the phone set to the proper dial mode (pulse or dial)?

    Has the phone ever worked?

    Do other phones in the home or office work (on the same line)?

    Check you manual, or the manual will be uploaded momentarily if it is not already posted.


×

6 Suggested Answers

SOURCE: can not get a dial

Buy something other than VTech. Only solution that has worked for me.

Posted on Oct 07, 2008

  • 1 Answer

SOURCE: no connection outgoing and can't answer incoming calls

I unplugged base connection for about a minite and then reconnected and they started working agian...Thanks

Posted on Mar 11, 2009

  • 95 Answers

SOURCE: My vetech cordless phone is not working

DO you have a 2 line model? If so check and make sure the conf (conference) button is not pushed as it will keep the line off-hook forever. Hope this helps!

Posted on Mar 28, 2009

  • 52 Answers

SOURCE: no dial tone

I would contact your phone provider. It could be a coinceidence that the dial tone stopped working.
DSL does not require dial tone to work.

Posted on Sep 12, 2009

ginko
  • 19396 Answers

SOURCE: The Vtech CS5121-3 Cordless Phone

Hi.


Do the following system reset:

Disconnect all power adapter cables from wallsockets.
Remove all handsets from cradles.
Remove all battery from cradles.
Check the phone socket and ensure that the line is OK. Use a corded phone to test.
Connect back the Vtech phone cable.
Fit back the batteries in their handsets.
Place back handsets in their cradles.
Connect power.

The procedure above will reset the system and will re-sync handsets to cradles. If that does not work, then some of the units in the system is defective. In that case the whole system will be replaced or repaired under limited warranty terms. Contact Vtech to get your one year warranty validated. Their US phone is 1-800-595-9511 (Mon - Fri 8:00 AM - 8:00 PM Central Time). Uk contact is listed below. The last form is enquiry for global support.

See:
Contact Us ' VTech®

Contact Us - VTech UK

Contact Us - VTech

Regards.

Ginko.

Posted on Nov 22, 2010

bbl242003
  • 1637 Answers

SOURCE: My Vtech phone is NOT

You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phones MORE USEFUL INFORMATION FOR ALL YOUR ELECTRONICS When troubleshooting these units, there are always several variables to consider. First check to see what last occurred with the unit such as did the children play video games, did the electricity go out due to bad weather. You may see that there are many possibilities but let's focus on what occurred last to the unit. Once we determine what happened last, we may isolate the actual cause of the problem. The actual cause may be associated with projection issues, older versions (Picture tube), interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common with the error you have provided today. Please continue to look for anything EXTERNAL to the unit before looking at the internal components. I have been working on these a long time so feel free to follow up with me.

Posted on Jan 19, 2011

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