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I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:
1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.
2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.
3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.
4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.
If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.
If the water flowed normally for a few years and now will not fill the ice maker with enough water to make full size cubes or dispenser fill too slow the problem may be a defective=> 67005154 Water Inlet Valve In the tutorial above I want you to listen carefully of all the possible items that can cause slow waterflow. I am here should you have questions Thanks Sea Breeze
The problem is one of two places, the ice maker is the reason or the dual water control valve=> 4389177 Try pouring tap water inside the ice maker if cubes are not there. Let freeze and if ice drops into the ice bucket then the water control valve on the side that feeds ice maker is bad. GS5SVAXVA00Parts List Look up in the scrollbar and go to page 17 and you will see the water control valve listed an item 5 and item 15 is the ice maker thermostat. That or the ice maker module are most times at fault if the water control valve for ice maker side had 120vac connected to it water would possibly flow. I have found that sometime if the ice maker is bad just to replace would be the best route, Tell me how the water test goes and if someone has a multi meter or ohm meter I will answer how to test those components, Thanks, Sea Breeze
Remove the ice tray and check to make sure that it is not froze up with with ice. the bottom of the tray has a rod attached to it that controls a flapper that opens and closes to allow the ice to pass thru without hitting the cutter or closes to hit crush blades. make sure this is not in a bind or froze up. this rod goes into a plastic housing at the back of the freezer that has a solenoid switch that activates it to open it up. check to make sure all of these items are free of ice and in their proper position and or not broken.
Remove the ice bucket/container from inside the freezer compartment. Examine underneath at the front of the container to see if ice cubes are lodged between the metal blades. If cubes are caught in this area, they will prevent ice from dropping into the glass/cup.
This is probably due to the door flap in the ice chute not closing tightly. There is a solenoid that operates the door that
could have stopped working. Can you hear it?The hinge on the door could be broken or the
bracket it goes in could be broken. You'll have to look to see what's
Remove the dispenser cover by gently prying starting at the
bottom going round and round a little at a time to prevent from breaking it.
When it's off the screws will be exposed to access the other components.
In photo below you can see the heating element that comes on moments before the ice maker drops the ice. If not working then the icemaker will struggle to unload. You need to unplug the refrigerator and then unpluge the ice maker and remove it to test these parts. Test with a multi meter or ohm meter. Test the 2 connections next to the number #26. Hope this helps, Sea Breeze
If you are sure the control is not on lock, then call for warranty service. Generally, if you have a problem within the warranty time period, a warranty service call will alert the factory to a problem, which if they receive numerous similar reports, can lead to product updates or part design change for your model to fix the problem. This may have already happened, and an authorized servicer would have access to this type of information.