Please upgrade the firmware of the printer:
1. Download the firmware file from the following website and extract it.
Expecting that the printer is connected over the network:
Remote firmware update by using FTP through a browser
Complete the following steps to update the product firmware by using file transfer protocol (FTP) through a browser.
NOTE: The following instructions can be used on Windows or Macintosh operating systems.
Take note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second page of the configuration page printout.
Open a browser window.
In the address line of the browser, type ftp://<IPADDRESS>, where <IPADDRESS> is the TCP/IP address of the product. For example, if the TCP/IP address is 192.168.0.90, type FTP://192.168.0.90.
Locate the downloaded .RFU file for the product.
Drag and drop the .RFU file onto the PORT1 icon in the browser window.
NOTE: The product automatically restarts the firmware to activate the update. At the end of the update process, the Ready message appears on the control panel.
The following describes how to upgrade firmware in the LaserJet 2400, P3005 and 5200 Series Printers using a USB connection only.
To send the firmware upgrade via USB, you will need to know the name of the computer the printer is connected to, and the printer will need to be shared.
To find out the name of your computer:
Click the Start button, Programs, Accessories, System Tools, then choose System Information.
You will find your computer’s name in the right window-pane next to System Name.
Write down this name as it will be needed later.
To share the connected printer:
Click the Start button, Settings , then choose Printers ("Printers and Faxes" on WinXP).
Right click on the printer you need to send the upgrade to and then choose Sharing.
On WinXP, if you encounter the following link "If you understand the security risks but want to share printers without running the wizard, click here.", click the link.
Select "Just enable printer sharing" and click OK .
Select Shared As: ("Share this printer" on WinXP) and type a name for the share.
Click Apply and write down the share name as it will be needed later.
To send the firmware upgrade using a USB connection:
Go to a DOS Command Prompt and locate the directory where you saved the firmware file. (To open a Command Prompt inWindows 2000 or XP, go to the Start button, then choose run, then type CMD and hit Enter, in Windows 98 or ME, go to the Start button, Programs, Accessories, then choose MSDOS Prompt). This will bring up a small black screen as displayed below:
If connected to a USB port, Type: copy /b filename \computer nameshare name (for example, copy /b ozfw.rfu \computer1printer).
Press ENTER .
The control panel displays receiving upgrade followed by performing upgrade . The download may take several minutes.
The control panel displays processing job .
The download is complete when the printer reboots and "READY" message is displayed on the control panel.