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Cant access internet (e-mails), possible dns error,and Domain Name Server may be down. Pinged remote host but no response

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Sounds like either a cable has come unplugged/broken, the router/modem is on its way out, or your DNS cache needs to be cleared.
In this order:
Unplug the modem and/or router power cords. While unplugged, make sure the cat5 cables are connected securely(if using wired net).
Wait about 30 seconds to a minute, then plug the modem and/or router back in.

Test your internet connection.

If there still no connection to the internet, Click Ctar>Run, type in cmd, hit enter. This opens the command prompt.
On the black screen, type in ipconfig/flushdns
Close the command prompt, and re-test your internet connection.

If it still fails, verify with your ISP that your internet connection is active, and try a different router and/or modem.

Posted on Feb 13, 2009

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