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C7200 won't scan to computer even though option is there

My C7200 gives me the option to ''scan to computer'', but when I select it, it states ''No Scan Options, Refer to device documentation.'' This scanner is for my work and not being able to scan docs is very frustrating for me and my director. I've tried shutting everything off (computer, modem, scanner), nothing works.

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To be able to do that without problems you have to have installed the whole program for the scanner..I mean the driver and the software to manage it ..This can be downloaded from canon support site in case you do not have it on a disk ...or in the computer ..
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Hope this help.

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