Question about KitchenAid Cooktops

1 Answer

Dead burner on kitchenaid gas cooktop?

I've got a KitchenAid KGCT305BBL 4 burner gas-on-glass cooktop and the left front burner has stopped working completely. The other three work fine. This one does nothing when I turn it's knob. Unlike the others, which you can hear the gas flowing and the snap of the electric ignitor. This one just does nothing, no sound of gas flowing, nor any snap of the ignitor. Any clues as to how to go about fixing it?

Posted by on

  • Bill Kearney Feb 13, 2009

    Yeah, I had already tried another knob and that didn't solve it. I should've mentioned that. I also checked and an open flame does not light it.

    I re-checked it by swapping the knobs, just to be sure, and it's definitely not the knob. I also used a pair of pliers to turn the shaft. It does turn smoothly, like the others, but just doesn't work.

    As a side note, I did notice that the ignitor does work with burner, but not as rapidly as the others. It sort of snaps about every second and a half instead of snap-snap-snap like the other three. The ignitors never really have worked properly. Sometimes they don't start, sometimes they won't stop, sometimes they'll snap-snap at odd intervals. But that's not the main problem.

    It really does seem to be something keeping this burner from allowing gas through it.

    How hard is it to clear a blocked valve? I've never disassembled a cooktop. Everything's enclosed inside a metal box underneath. I've taken apart regular gas stoves, dyers and ovens before to clean them. Just never a cooktop assembly like this one. Anything special to look out for? Besides the usual 'be careful with gas' cautions, of course. I've got tube wrenches and the like.

  • Bill Kearney Feb 13, 2009

    Hey, got it working again. Turned out it was clogged in two places. One being the bottom of the burner. There's a small hex-shaped valve down in there and it was entirely clogged. There was also something clogging the inlet side of the valve itself. The valves are very simple arrangements and it only took a bit of air blown in from the outlet side to clear it. Didn't see what was clogging it. But it's gone now and the left front burner is working fine again (such that it is, the wimpy little simmer thing that it is...)

    The inside of the cooktop is remarkably simple. It took a dozen screws to get into it but once there it was a breeze. I found an exploded parts diagram of it on and that helped ease my mind about the complexity of the process.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 311 Answers

It is strange that you have no gas and no spark! if you held a match to the burner and turned the burner valve on it would lite di spite a failed ignitor,but for it not to lite, the burner valve[its what the knob attaches too] would have to be blocked[thats rare]or ........i got it .....the knob is broken.thats the only thing the burner valve and the spark ignitor have in common.try a knob from another have spark,because others are working.spark on troubled burner would work if valve blocked at orifice outlet,and if spark failed you would still get gas they work independent of each other,[but in unison].thats why im thinking knob.its the item that works both .when you turn the knob it opens the gas valve and as the gas valve rotates by turning the knob it activates or turns the spark switch so it closes the curcit allowing the electricty to the spark moduel.hey i hope that helps a little. God bless ,tom

Posted on Feb 13, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to dismount KitchenAid cooktop model KECT 365

Why not refer this issue directly to KitchenAid. Maybe they can explain the disparity between what the installation sheet shows and what you actually don't see.

Dec 30, 2013 | KitchenAid Cooktops

1 Answer

I'm looking at this cooktop but all the pics show the left front burner has a giant burner cap but this one does not look like it does. Can I still get burner caps and how much are they?...

Yes. You can absolutely get burner caps for this product. I looked first at the kitchenaid website which is a wonderful resource for registering your product, getting rebate info, etc., however doing a site search for the burner caps did not yield any results. Here is their website however, for your own resource:

After seaching around you can find the burner cap for this product at the larger do-it-yourself home stores such as Lowes, Home Depot, and even Sears. The price ranges from $25 to about $45. I went to and compared prices there.

Hope this helps

Mar 02, 2011 | KitchenAid 36 in. Architect KGCP462KSS Gas...

1 Answer

My kitchenaid gas stove continues to try to ignite making popping sounds

Here You can see how to disassemble Kitchenaid cooktop. I replaced everything on this one, since I knew its a big job, decided to do everything at once. Problem is - cooktop is dead, no spark to any burner. I hope it helps! Thanks! How To Repair Whirlpool KitchenAid Stove Cooktop HD 1080

Apr 24, 2010 | KitchenAid 31 in. KGCS105 Gas Cooktop

2 Answers

My whirlpool gas cooktop on sparks on left front burner. Model scs3014gq1

Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work


Apr 01, 2010 | Whirlpool SCS3014 Gas Cooktop

2 Answers

Whirlpool gas cooktop will only spark on left front burner

i made this video to help you troubleshoot kitchenaid and whirlpool cooktops

Apr 01, 2010 | Whirlpool GLT3615 Gas Cooktop

1 Answer

One of my kitchenaid cooktop burners does not work

go to could be switch or burner or high temp fuse under glass

Jul 02, 2009 | KitchenAid Cooktops

2 Answers

The stainless steel rings on my cooktop are already getting burn stains. How do I clean them without discoloring the rings?

We Use Debruce Polish on all our cooktops. Debruce also works on stainless steel and polished granite, marble, porcelain, formica and glass. DeBruce is non-toxic odor-less and eco-friendly. You can get DeBruce on line at

Jun 17, 2009 | KitchenAid 30 in. KGCS105GSS Gas Cooktop

1 Answer

Kitchenaid 30'' low flame output

It's wasn't the perfect solution but I removed all the burner caps and cleaned each one with a tooth brush. Then using a metal trussing pin, I poked through the flame holes to clean them. Noticed better flame output from both.

Mar 06, 2009 | KitchenAid 30 in. KGCS105GSS Gas Cooktop

1 Answer

Replace burner seals of gas cooktop

good day,
hope this link below will solve your problem.


Sep 03, 2008 | KitchenAid 31 in. KGCS105 Gas Cooktop

Not finding what you are looking for?
Cooktops Logo

Related Topics:

986 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Cooktops Experts

Dale Copeland
Dale Copeland

Level 2 Expert

102 Answers


Level 2 Expert

44 Answers


Level 3 Expert

77202 Answers

Are you a KitchenAid Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides