Question about Epson Perfection 4490 Office Flatbed Scanner

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Epson 4490: where'd my "film" option go?

I've had this scanner for a while now and have scanned both 35mm and 120 film with it, but today my only options for scanning in home mode are photo, illustration, magazine, newspaper, and text/line art.  In Pro mode the option for film is grayed out.  I've tried resetting the configuration but no dice.  Why can I suddenly not scan film?

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  • shutterbear Mar 23, 2009

    I just installed it. I bought it yesterday. Same problem.

  • hojo308 May 12, 2009

    No film option. The scanner thinks the film is a color photo.
    the lid is plugged in.


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I had this problem, turned out the cable between the lid and the main chassis of the scanner had pulled out slightly. Plug it in and problem solved.

Posted on Jun 02, 2009

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Make sure the lid is plugged in. There is a cord on the back of the lid that plugs into the back of the scanner body.

Posted on Feb 27, 2009

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1 Answer

When scanning old photo, scanner stretches the image. how do i get it to scan image to same proportion as original?


Open Epson Scan and select Professional mode. Turn off the Auto Thumbnail option. Leave the target size As Original and then do a preview. Once the preveiw is complete in the preview windows draw a marquee around the area you want to scan and select scan.

Dec 24, 2009 | Epson Perfection 4490 Film / Flatbed...

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Epson 4490 scans with colour streaks/ digital interference


did you properly close the scanner lid? these type of errors do usually occur when you unproperly close the lid wherein light passes inside causing it to reflect on the document that you are trying to scan

Sep 13, 2009 | Epson Perfection 4490 Film / Flatbed...

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Unable to open Epson Scan in 4490


try to uninstall and reinstall your printer software

Jul 17, 2009 | Epson Perfection 4490 Film / Flatbed...

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EPSON Perfection 4490 - Ireflective media scans, film doesn't


There are two lamps with this model. One in the base for reflective and one in the lid for negatives and slides. If the base one is going out then it will be trying to use the one in the lid. You must remove the white document mat from underneath the lid to expose this lamp so it can scan your negatives.

Jul 01, 2009 | Epson Perfection 4490 Office Flatbed...

1 Answer

Can't scan slides on Epson 4490


Please make sure that the option cable on the back of the scanner is seated properly.
You may need to trash and re-install the drivers.
To get the most recent driver compatible with your operating system, please log on to epson.com and go to the drivers and support page.

Apr 28, 2009 | Epson Perfection 4490 Photo Scanner...

1 Answer

Streaks of color when scanning film


you need to clean of reflection glasses of lens so if you are handy on it then take off fron scanning glass and take out glasses and clean the out with clean cloths.
and put them back.
note: if you are not aware of it please do not mess up with them because it will be more annoying.

good luck
please rate all answers.

Apr 06, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

EPSON Scanner 4490 Problem


Hi,
So you've completely ininstalled. Now you should download and install nCleaner, and do a Clean System, and then a Clean Registry. Now:
Download and install the latest 4490 driver software from here:
http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=+ab4PwTTw7cRmkks+y0Lel8FKCE2A3PV7yPoa5gsU002FboU003D

The Epson Copy Factory Update may be of some use to you also.

Hope this helps

Chris (ziraffa)

Dec 08, 2008 | Epson Perfection 4490 Office Flatbed...

1 Answer

Scanned 35mm slide comes out as rectangle with dark edges


I've not ever seen "square" 35mm slides. By definition they are a rectangular positive film in an outer square "mount".

If you have a truly square piece of film then it is not a 35mm slide. You may have to use settings other than those for a 35mm film but these would be I don't know.

When were they taken (approximately)? What brand of film? Are they in a cardboard "mount?

Aug 01, 2008 | Epson Perfection 4490 Office Flatbed...

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