Question about Jenn-Air JFC2089H Bottom Freezer French Door Refrigerator

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Icing in freezer

Jenn-air french door fridge w/bottom freezer iced up yesterday. Does not seem to be defrosting the ice that has caked on the racks. Read the guide but did not see any reference to defrosting in this situation. Did I miss something? Or will it eventually defrost (this morning there was still icing on the rack, top of freezer....

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You have defrost problem

Posted on Apr 06, 2009

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Hi,
I need to ask, what kind of ice are we talking about, ice cubes or a slate? If cubes there is a gage that can be added to the ice maker arm to prevent this. If its a slab or slate, than I would look at the defrost drain system in the back of the freezer to be clogged. If no ice there, is it possible not all the water from the ice maker is getting into the ice maker?
I hope this helps or leads you in the correct direction.

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the best solution is a TOTAL defrost/clean out,then dry out.DO NOT USE HOT WATER/SCRAPERS,let it defrost naturally or use car de-icer.wipe out with bicarb to keep fresh.and then restart as new.

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1 Answer

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If the freezer fails to defrost you get ice building up at the back of the freezer.
The defrost cycle relies in a thermistor transducer to detect the ice build up and to turn on the defrost cycle. The water usually then drips down to a tray under te fridge and then gets evaporated away.
Hopefully you only have a problem with the thermistor and not the defrost circuitry,
This is hard for a repair man to diagnose as when you call them out to your fridge it will be impossible to diagnose if the freezer is totally packed with ice.
And if you let it defrost totally it will be hard to diagnose as they may not be allowed to use freon to cool the transducer.'
So if you call someone in to check this you need to know if the ice build up will be a problem for them .
Youtube has several videos on this situation .

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the water supply in the unit may be blocked or frozen up at some stage, i would try a full defrost for 36 hours and then try it out.

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