Question about ViewSonic Optiquest Q9b 19" Flat Panel LCD Monitor

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Optiquest Q9 monitor with built in speakers, no sound

And I have 4 colored lines running down the right hand side of the screen

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  • Tyler S May 11, 2010

    have you made sure that your monitor is plugged in fully?

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5 Suggested Answers

  • 1584 Answers

SOURCE: I recently bought a Windows 7 64 bit PC. I have

Go into control panel / sounds / sounds and audio / select audio blind / should see a driver listed in each device. Back to sounds blind /test sound, if you can see the black arrow but its greyed out then driver is faulty. If you can click on it and it changes baxk to th esquare all is OK, ensure the sound jack is plugged into the GREEN ones at rear PC. Also check in volume blind that speakers are selected.

Posted on Feb 24, 2010

  • 2 Answers

SOURCE: optiquest q9 turns off

read the solution I have wrote on th Q7
display goes blank after few second
the fix is about 5 $ the supply is almost dead

Posted on Feb 01, 2009

budmrtn
  • 11361 Answers

SOURCE: optiquest vs11201 monitor not above 640x480 resolution

You need to download the driver from DELL for your video card, my 3000 use video driver R79733.EXE.
You may have virus in your computer if you cannot update the drivers, sometime it is better to start from clean drive to help get rid of stuff that get installed into the computer.

Posted on Apr 13, 2010

  • 1 Answer

SOURCE: optiquest q9 monitor only works for a few seconds

goes black

Posted on Oct 08, 2010

budmrtn
  • 11361 Answers

SOURCE: Someone gave me an Optiquest

Look for caps with domed tops: http://s807.photobucket.com/albums/yy352/budm/Optiquest%20Q9B/
Replace them in a set.
Please leave rating if it helps.
Basic LCD monitor and TV troubleshooting guide:
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r7406380-tv_training_manuals
Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm
Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague
Parts: www.shopjimmy.com
Capacitors kit: http://lcdalternatives.auctivacommerce.com/Default.aspx he can make you a set of caps.
Or www.digikey.com, just make sure to use caps with low ESR, 105c, high ripple current and long life rating such as PANASONIC FM or FC series.

Posted on Feb 06, 2011

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1 Answer

Optiquest vs11201 monitor not above 640x480 resolution


You need to download the driver from DELL for your video card, my 3000 use video driver R79733.EXE.
You may have virus in your computer if you cannot update the drivers, sometime it is better to start from clean drive to help get rid of stuff that get installed into the computer.

Apr 12, 2010 | ViewSonic Optiquest Q19wb LCD Monitor

1 Answer

I recently bought a Windows 7 64 bit PC. I have Optiquest monitor with built-in speakers. The sound was working fine and then it stoppped. I tried stand-alone speakers, then anoither monitor with speakers-...


Go into control panel / sounds / sounds and audio / select audio blind / should see a driver listed in each device. Back to sounds blind /test sound, if you can see the black arrow but its greyed out then driver is faulty. If you can click on it and it changes baxk to th esquare all is OK, ensure the sound jack is plugged into the GREEN ones at rear PC. Also check in volume blind that speakers are selected.

Feb 24, 2010 | ViewSonic Optiquest Q9b 19" Flat Panel LCD...

2 Answers

Monitor doesnt turn on


From your description, it sounds like the internal 5 Amp cartridge fuse is open. Will need to open the housing and inspect the fuse for failure. If located and failed, replace it and energize the monitor.

If the fuse fails immediately, you have a High Voltage power supply short and the monitor is scrap. It will cost more to replace the power supply/transformer than the monitor is worth.

Hope this provides some useful information.
-Jim

Oct 17, 2009 | ViewSonic OptiQuest Monitor

1 Answer

No sound


Is there a rca/headphone jack for the monitor? Make sure that the jack is plugged into the computer's audio out rca jack. A driver should not be needed for the audio on the monitor. If the jack is plugged in make sure that the audio is not muted on the computer. Right click on the speaker icon in the right bottom of the screen on the windows tray nand open the sound mixer. Make sure all the sounds are on. Then check the monitor settings and make sure the sound is on and not muted thru the monitor buttons. If the cable is good and all these things are ok then the internal sound amp in the monitor might be bad.

Sep 08, 2009 | Optiquest Computer Monitors

1 Answer

I have a Optiquest Monitor Q9. The Monitor had a cract line from top to the bottom in the middle of the screen, but it still working, I would like to find out if Optiquest would replace just the screen....


On most lcd monitors the cost of the screen is usually close to the cost of the whole monitor, my feeling is if your monitor is under warranty then they will send you another monitor. If not then your going to need to search on Ebay, Google etc to see if you can find a damaged monitor with a good screen and have it cost less then the cost of a new one.

Jul 06, 2009 | Optiquest Computer Monitors

1 Answer

I have a viewsonic optiquest monitor Q20WB and buttons not workin


Sounds like that monitor has reached the end of the road. I would recommend purchasing another monitor, other than view sonic. Purchase a Dell..they are great!

May 13, 2009 | ViewSonic Optiquest Q19wb LCD Monitor

1 Answer

Monitor turns off and is dim


replace pwr inverter board...
replace the video/keyboard as well...

Feb 08, 2009 | ViewSonic Optiquest Q9b 19" Flat Panel LCD...

1 Answer

Optiquest q9 turns off


read the solution I have wrote on th Q7
display goes blank after few second
the fix is about 5 $ the supply is almost dead

Jan 18, 2009 | ViewSonic OptiQuest Monitor

6 Answers

Optiquest Q9


I had this problem with my Q9 and I was glad to find the FixYa website with help. But I will offer more detailed info for novices to make sure you find the capacitors. First of all, it is not easy trying to find out how to open the monitor up! First, set it down flat on it's face, being careful not to scratch the screen. Pop off the cap that covers the stand mount to the screen. You might also want to remove the base by squeezing the bottom tabs to the middle and pushing them out. Once the base cover is removed, you will see the 6 screws holding the base arm to the screen. Remove those and the arm will come off. Now, on the bottom right, there is a beveled slot where you can fit a flat bladded screw driver to start to snap open the case. Move around the case separating it carefully until it is completely un-snapped. Unplug the speaker cable (mine gave me some trouble but I worked it side to side and it finally let go). You can push the videop cable through the the back case to get the case out of the way. Once you have removed the back half of the case you will not immediately see the offending capacitors. You will need to remove 4 phillips screws holding down a metal shield on the power board. You may also have to remove some metal tape covering 2 of the screws. When the screws and tape are removed, you will need to slide the metal shield to the right to release it from a 3 pin connector that the two boards. Be careful that you don't damage that connector. Lift up on it a little and slide it left until the connector is disconnected. Now you can see the capacitors. I only had to replace the 3 bulging ones and that fixed my problem as well. Thanks all for your helpful comments in saving me money on a new monitor!!

Jun 27, 2008 | ViewSonic Optiquest Q9b 19" Flat Panel LCD...

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