Question about Ruud UBHC Air Conditioner

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Unable to reach/maintain heating or especially A.C.

We have had SEVERAL service calls from the RUUD factory authorized dealer/installer. They keep finding excuses as to why the system will not keep-up. Either the auxillary heat comes on too soon, runs too long and still cannot get to desired( 63-65 degree winter 78-81 degrees summer) temp. We keep the house cool in the winter (I can wear a sweater if Ined to), and warm, or not so cold in the summer. They say all the readings and fluids are fine. I am wondering what the chances are of getting a "Factory" rep out here, or would they even sully their hands. These unit are expensive and are only 4 years old and it has been a problem day one. What would it take to even contact the manufacutuer, there is no way on their website. I think this is by design.
Glenn

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Hello Glenn. There are factory reps for Rheem/ Ruud and if the contractor and distributer can't solve your problem then a Rep needs to go to your house and take care of it. What type of Ruud unit do you have? I will need the model number and a description of what you mean by "keeping up". Also what State / Country are you in? Let me know as soon as you can and I'll see if I can help you out.

Posted on Feb 13, 2009

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2 Answers

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1 Answer

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Jul 12, 2009 | Air Conditioners

1 Answer

Does my 10-seer have a 10 year compressor warranty?


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1 Answer

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I had the same experience. I finally found someone who knew what was wrong. There is a relay switch that is attached to the defrost board. Apparently this is a common problen with RUUD. I had the board replaced and it took care of the problem. It was about $80 for the board and $80 for the service call. Hope this helps.

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1 Answer

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1 Answer

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As for a filter if there was one installed it will be somewhere between the unit and the inside livingspace and are the black plastic supply vents wrapped with insallation or not ,if not they are the wrong ducts if you need more help just e-mail

Nov 10, 2008 | Ruud UBHC Air Conditioner

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