Question about Ruud UBHC Air Conditioner
We have had SEVERAL service calls from the RUUD factory authorized dealer/installer. They keep finding excuses as to why the system will not keep-up. Either the auxillary heat comes on too soon, runs too long and still cannot get to desired( 63-65 degree winter 78-81 degrees summer) temp. We keep the house cool in the winter (I can wear a sweater if Ined to), and warm, or not so cold in the summer. They say all the readings and fluids are fine. I am wondering what the chances are of getting a "Factory" rep out here, or would they even sully their hands. These unit are expensive and are only 4 years old and it has been a problem day one. What would it take to even contact the manufacutuer, there is no way on their website. I think this is by design.
Hello Glenn. There are factory reps for Rheem/ Ruud and if the contractor and distributer can't solve your problem then a Rep needs to go to your house and take care of it. What type of Ruud unit do you have? I will need the model number and a description of what you mean by "keeping up". Also what State / Country are you in? Let me know as soon as you can and I'll see if I can help you out.
Posted on Feb 13, 2009
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Posted on Jan 02, 2017
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