Question about Ruud UBHC Air Conditioner

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Unable to reach/maintain heating or especially A.C.

We have had SEVERAL service calls from the RUUD factory authorized dealer/installer. They keep finding excuses as to why the system will not keep-up. Either the auxillary heat comes on too soon, runs too long and still cannot get to desired( 63-65 degree winter 78-81 degrees summer) temp. We keep the house cool in the winter (I can wear a sweater if Ined to), and warm, or not so cold in the summer. They say all the readings and fluids are fine. I am wondering what the chances are of getting a "Factory" rep out here, or would they even sully their hands. These unit are expensive and are only 4 years old and it has been a problem day one. What would it take to even contact the manufacutuer, there is no way on their website. I think this is by design.

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Hello Glenn. There are factory reps for Rheem/ Ruud and if the contractor and distributer can't solve your problem then a Rep needs to go to your house and take care of it. What type of Ruud unit do you have? I will need the model number and a description of what you mean by "keeping up". Also what State / Country are you in? Let me know as soon as you can and I'll see if I can help you out.

Posted on Feb 13, 2009

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Always running

Some newer high efficiency units using variable speed DC motors are designed to maintain a temp and wonrt shut off by design. Does it maintain a temp you desire ? It may be normal hard teling without seeing it.

Feb 23, 2012 | Ruud UBHC Air Conditioner

2 Answers

Heater work poorly

Hi, what seems to be going on here is several things need to be checked. When a heater starts to slow down lets say, I would make sure 1st of all that you have a clean return air filter in the system. 2nd, make sure that the indoor blower motor is clean and running up to speed. Ruud and Rheem units collect dust very fast and the filter must be maintained. If this is all ok, depending on the age of you're unit, and if it is natural gas or propane, you're heat exchanger may be cracked or plugged with soot. I woul'd say that you need to call out your local gas company as they will come out free of charge if you tell them you think you smell gas and your heater is acting up. What they will do is come and make sure you have no leak and inspect it heating section. I would say you are in need of service. Burners may be plugged also. I would call out the gas company and they will tell you if you need a sevice call or hopefully they will find and make a repair rather then you calling out a Tech. Im not saying you have a gas leak but this will get them rolling on it and a place to start. If you are inclined to make these checks on you're own, look in the burner section when the unitis on and see if all burners are on with a nice blue row of flames. Look it over and see if the blower motor is clean. This is all very important. Please get back to me and keep me posted. Best of luck,

Jan 10, 2010 | Ruud UAMB Air Conditioner

1 Answer

A/C Compressor Problem 3 Ton

IF the compressor is under warranty they should not charge you anything. it is according to what type of warranty you purchased, If the business is gone, i don't know much of what you can do other than calling ruud directly. Most likely the unit is past the warranty. Call ruud to be sure.

Jul 12, 2009 | Heating & Cooling

1 Answer

Does my 10-seer have a 10 year compressor warranty?

If you take all the numbers off the compressor and condesning unit and call an authorized RUUD parts dealer in your area, they should be able to verify your inquiry.

Unless there was a special circumstance, most compressor warranties are 5 years, unless the compressor was replaced during the 5 year period, in which case you should get 5 more years assuming the service was performed by an authorized service company.

May 19, 2009 | Ruud Matching Split Air Conditioner

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RUUD 14 seer heat pump makes loud squeeking noise after cycling.

Your problem is the TXV. I just had person with the same problem. Replace TXV no problem Rusty

May 01, 2009 | Ruud UAMB Air Conditioner

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Ruud ac 16 seer cooling fan not working

go to rudds website and there should be a place where you can find a factory authorized dealer in your area.

Apr 22, 2009 | Ruud UBHC Air Conditioner

1 Answer

Heat pump clicking continuously; lights blinking

I had the same experience. I finally found someone who knew what was wrong. There is a relay switch that is attached to the defrost board. Apparently this is a common problen with RUUD. I had the board replaced and it took care of the problem. It was about $80 for the board and $80 for the service call. Hope this helps.

Dec 28, 2008 | Heating & Cooling

1 Answer

Continues to run

yes I would switch it over due to the fact that the balance point reached. Since I'm not there to look at the system monitor the actual temperature inside and if you cannot maintain the setpoint on the thermostat you may have to bring it back on. I've seen recently that there was not enough backup heat to keep the house warm enough during cold spells. Stay warm.

Dec 22, 2008 | Ruud Central System Air Conditioner

1 Answer

Filter,heat ducts,and best heat we can get from unit

As for a filter if there was one installed it will be somewhere between the unit and the inside livingspace and are the black plastic supply vents wrapped with insallation or not ,if not they are the wrong ducts if you need more help just e-mail

Nov 10, 2008 | Ruud UBHC Air Conditioner

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