Question about Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Whirlpool elite regardless of cycle, that i set washer on it usually, will stop and start flashing f than 21, i have tried everything! i am by myself and have cancer, so i cannot afford repairmen. sometimes if i turn it off, door will open, of course out pours half of the water! please any input would help!

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  • sharpeg22 Feb 13, 2009

    i know i sound stupid, but i don't see any screws to take out? my machine is sitting directly on floor. i don't have it on a pedestal?

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2 Answers

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  • Whirlpool Master
  • 19,396 Answers

F21 is Drain problem, check the drain hose and the drain pump.
If drain Pump is faulty replace it, if the drain system is OK it can be a faulty control.
The more likely is that you have a clogged drain lines problem or a clogged pump.

Below the extensive explanation from manual:

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Posted on Feb 13, 2009

  • Ginko
    Ginko Feb 13, 2009

    To access the drain pump there is a panel, held with vew screws , sometimes you need to remove a plasic protection to access it.

    All maintainance must be done with power unplugged, and by expperinced repairers.

    You find instructions on how to access drain pump here, under remove drain pump: Duet & Kenmore Elite Front Loader .
    Thanks Jsrock516

    Check first the drain hose access inside the machine, and the drain hose connection at the back of the machine, then access th e drain pump, be prepared, there will be water coming out when you access the pump.



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  • Master
  • 1,902 Answers

You have a plugged drain. You are going to have to remove the front cover. That has screws holding it in place. Once removed you will see the drain line and you need to disconnect it. Be careful though it will be full of water. Once you get the water out. You will need to clean the drain and the filter. This will solve the problem. Make sure unit is unplugged during this time

Posted on Feb 13, 2009

  • Jeremy Reddick
    Jeremy Reddick Feb 13, 2009

    On the bottom front cover. There are two screws on each side. They might be torx screws so you may need to get the special addeptor to make it work right. But on the bottom there a four screws two on each side

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