Question about Microsoft Xbox 360 Console

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GAMES/DVDS WONT PLAY

I TURN CONSOLE ON INSERT DISC,STARTS 2 READ THE DISC THEN NOTHING TELLS ME 2 OPEN UP DISC DRIVE.DO I NEED A NEW LASER UNIT

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Most probably YES. Your xbox doesn't detect the disc because the laser can't read it. Either it is damaged or the disc is dirty or scratched. Try several disks, and if the problem persists then you'll know for sure that it's the laser unit.

If you found this solution helpful please rate it. If you need further assistance feel free to post a followwup comment.

Posted on Feb 13, 2009

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1 Answer

My xbox 360 wont read the disc?


the laser lens needs clean, or adjusting which would require you to open up console and disk drive. there are 2 tiny screws on the lens which adjust for watching dvds and games the right hand side screws needs to be turned ever so slightly. or you may need a new laser lens all together. look at youtube for some help.

Nov 03, 2011 | Microsoft Xbox 360 Console

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It says unable to read disc when i put the game in.


Please Rate me!
What Is It? The Disc Read error is a simple one. It simply means that the Xbox is unable to read the disc that you have placed in the drive. In the majority of instances, this error has nothing to do with the functionality of the console, but, rather, hinges on the actual disc that has been inserted into the DVD tray.
Disc-Related Errors The most common reason for Disc Read errors are related to the disc itself. Numerous conditions can keep the laser from reading the information contained within the game, DVD or CD in the DVD drive.
  • The disc is scratched - Game discs, audio CDs and DVDs can become scratched very easily. Usually this is because they have not been kept in their cases, but left in the open. Simply resting two discs atop one another can scratch the bottom disc. If discs are sufficiently scratched, the data contained on them will be inaccessible to the drive.
  • The disc is dirty/dusty - Dirt and dust can build up on the faces of discs left exposed. When sufficient dirt or dust has built up, it can block the laser beam used to read the disc, resulting in a Disc Read error.
  • The disc is the incorrect region - DVDs come in formats called "regions." These regions match the region specified in the software of the DVD player. Some games also have these regions. If the region of the DVD and that of the player do not match, the disc will not play.
Can I Fix These Errors? Repairing disc-related issues may or may not be possible. If the cause is simply dirt and dust, you can certainly repair the disc. However, if the cause is due to extreme scratching, then replacing the disc is likely your only choice. If the disc is from the incorrect region or from another country, you will have to obtain the correct region. Returning the disc to the retailer for exchange may work.
Non-Disc Related Errors As mentioned, there can be some Disc Read errors that have nothing to do with the disc at all. In this case, it's time to troubleshoot the Xbox.
  • First, simply try to reboot the machine. Often, this will flush the cache or other error and allow the game to operate or the disc to play.
  • Second, try removing the hard drive and/or memory units. Once removed, reboot the console and attempt to load the disc with the hard drive and memory out of the unit. If this works, you can simply shutdown and reinstall the hard drive.
  • Attempt to play the disc in another type of player. For instance, attempt to play the DVD in another DVD player or the CD in a CD player. If the disc plays in these players, you may need to clean the Xbox DVD player.
  • Check to make sure that all air vents are open and are able to provide sufficient airflow. Overheating can cause Disc Read errors, as well. In addition, ensure that the power supply is unobstructed and uncovered. Much like the Xbox 360, the power supply can become quite hot and can cause errors if unventilated.
  • Check for disc tray errors. Depress the eject button and watch the tray extend. If the tray partially extends and then retracts immediately, you may have a problem with the DVD drive. If your Xbox is under warranty, this can be replaced at no charge. However, if you are out of warranty, you can install a new DVD drive on your own.
  • As a note, make sure that the new DVD drive comes with the same firmware as your original console, or you may experience additional error codes after the installation of the new DVD drive.

May 09, 2011 | Video Game Consoles

1 Answer

When i insert a video game into the console it doesn't read it just tells me to open and close the console what could it be?


You may have noticed that this has happened over time, and you play video games much more than you play dvds. Here are some steps you may trouble shoot with:
1.Try rebooting the system

2.Try updating the firmware by simply connecting to the internet.
3.Try oiling the gears inside the disc drive, without opening the cover, stick the oil inside and squirt. The gears might be sticky.

3.If the above solutions did not work unfortunately, your laser diode for reading Game Discs may have burned out. Try taking it to a store, which fixes video games consoles near you. Ask to either replace the laser diode, the whole disc reader all together, or to try pot calibrating the diode.

Dec 21, 2010 | Microsoft Xbox 360 Console

1 Answer

Wont read games only reads dvds


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

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http://store.richspsxparts.com/slps2direerl.html

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Xbox360


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