Question about Maytag Neptune MAH5500B Front Load Washer

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Washer won't agitate

The tub fills with water, but won't agitate in either the wash or rinse cycle. Pump removes the water from both cycles. Spin cycle seems to run normally, but machine cycles down to the (1) minute level and stays there, just running.

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Check your timer and make sure that it is working correctly with a multi meter

Posted on Feb 13, 2009

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Machine worked fine to start with . Then stopped. Will fill water but drum wont turn on a wash cycle. And wont spin on spin cycle.But Belt seems fine. Can you help.


The pump needs to be replaced. The pump controls the agitation for the wash cycle, also controls the tub for draining & spinning after the wash & rinse cycle. The belt has nothing to do with it. Pump is very simple to remove & replace, and not too expensive, it's plastic.

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So when the cycle first starts, it will fill and agitate and spin. But then on the rinse cycle it stops?

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Sounds like the brushes are struggling to get enough power to the motor to spin. Renew motor brushes

Apr 21, 2012 | Kenmore Washing Machines

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Washer is getting stuck at rinse cycle-


sorry to keep asking questions but i just need to know a little more information. are you using auto fill? have you tried manual water level settings? is your machine the one with the LCD DISPLAY?when it stops at rinse, is it agitating? if you have the LCD display have you tried the- traditional wash mode? please reply 4 further help.

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Kenmore Series 90 washing machine, won't start cycle


First, see the Sears Parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.26912691&pathTaken=partSearch

Next, see the Whirlpool / Kenmore Service manual for top load, direct drive washers:

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I hate to say it but it sounds like a Timer problem.

I'd use the troubleshooting section of the Service Manual and the timer testing procedures to confirm the problem.

Note that there are two types of timers with different procedures to remove them.

Also see the following for how to release the console for access to the timer and other controls.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=5216f244d51176ce1069bbf148b14335

May 07, 2010 | Kenmore Washing Machines

1 Answer

Does washer drain before the spin cycle starts?


Normally yes. There are around 12 to 20 gallons of water in the tub after the wash cycle, which will be anywhere from 63 to 110 pounds of weight in addition to the weight of the clothes. For the machine to start the spin cycle to remove this water would place a heavy load on the motor, gearcase, pullys, belts, gears, ect. With the water drained, the load is lighter, and much easier to start spinning the excess water out of the clothes. The normal cycles are: Fill, Agitate, Drain, Spin, Rinse Fill, Agitate for rinse, Drain, Spin Cycle and off. Imagine trying to spin a 5 gallon bucket of water over your head, full of water, and then empty. Which one do you think would be easier to do? And safer for you.

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1 Answer

Agitator starts at begining of cycle before washer is full


Please be carful as running the agitator without enough water will overheat and kick out the motor, however it should be ok when it resets itself.
Yes, the machine should stop agitating when you lift the lid so this too is part of the problem.
After looking at the print I can only suggest that the cam contacts in the timer ( contacts 12 and 14) that start the motor are burned and stuck together.
Quentin

Sep 17, 2009 | Frigidaire FEX831CS Top Load Stacked...

1 Answer

Incomplete wash cycle.


It sounds as if you have something acting as a flap causing the restriction. You should take the hose that leads from the tub to the pump off and see if there is anything just inside the tub. I have noticed that alot times you could have a coin that blocks the opening. You may have to remove the inner tub to remove anything in there

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1 Answer

Will only work on cycle, will not agitate in the other cycles


Thanks for your question You say it works on one cycle but not the other lets sat you start a regular wash ,the washer should fill ,wash for the minutes you have set, pump out the water #spin , Stop fills & rinse stop pump out water &spin If you try a delicate cycle and it does not do what it did on regular cycle . You have a timer problem . Thanks for your question hope i helped you solve it . THE APPLIANCE DOC

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1 Answer

Kenmore stack washer and dryer


gabehart....sounds like belt is slipping. Replace it. The water pump is on a separate smaller motor so is not affected by the agitator/spin motor.

Jun 04, 2008 | Kenmore 98702 Stacked Washer/Dryer

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