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Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok
print out is basically due to cartridge related issues. Take out the
cartridge and clean its drum/ (green roller) with a dry, soft,
lint-free cloth. The drum is usually located under a cover. Checkout for
any spilled toner inside the printer and clean it also. Print a few
pages so that the parts get further cleaned. I think, this would solve
Moreover, black streaks
(thicker lines) and dots etc indicate faulty PCR Roller which is located
green drum inside the cartridge. Cartridge or get
the PCR Roller changed by a professional.
Let me know if any
further clarification is required. GoodLuck! Dont forget to
appreciate the solution if I could have been of any help! CreativeTECH
This is usually due to a dirty imaging drum roller (green roller below toner). Remove the toner / drum assembly, then separate the two. Now slowly rotate the imaging drum roller by hand using the gear on the side of the cartridge (Try not to not touch the drum roller with your hand, as oils from your skin may cause further problems + toner is nasty) Look for toner splotches to the left and right on the drum roller as you turn it. If you see any you can clean them off with a damp paper towel. Then reassemble the printer and hold the continue button down until you hear the printer start then release it; this will print a test page.. Hopefully that will take care of the issue. Also while you got the assembly out of the printer you can clean the glass print-head lens using a clean, dry, and lint free cloth. The print head lense is located within the recessed area in the top of the printer.
- I have seen that happen to a bunch of those printers and that is usually all it is. Let me know if that takes care of it.
& hold the cancel button untill all lights start flashing in a
sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.
Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,