Question about Dell 1720dn Laser Printer

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Dell 1720dn has gray streaks in printing

My Dell 1720dn is printing but with gray streaks. I have noticed that the green drum has what appears to be black ink on it. Any fixes?

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That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.

Posted on Feb 13, 2009

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5mm vertical gap dell 1720dn


Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok

May 06, 2014 | Dell 1720dn Laser Printer

1 Answer

I have black streaks on my 1600n prints. I have tried cleaning the drum, however the streaks still exist.


Dirty print out is basically due to cartridge related issues. Take out the cartridge and clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is usually located under a cover. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.

Moreover, black streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Cartridge or get the PCR Roller changed by a professional.

Let me know if any further clarification is required.
GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH

Feb 06, 2011 | Dell 1600n All-In-One Laser Printer

1 Answer

Even after changing new cartridge my print out has black ink stain on page left and right


This is usually due to a dirty imaging drum roller (green roller below toner). Remove the toner / drum assembly, then separate the two. Now slowly rotate the imaging drum roller by hand using the gear on the side of the cartridge (Try not to not touch the drum roller with your hand, as oils from your skin may cause further problems + toner is nasty) Look for toner splotches to the left and right on the drum roller as you turn it. If you see any you can clean them off with a damp paper towel. Then reassemble the printer and hold the continue button down until you hear the printer start then release it; this will print a test page.. Hopefully that will take care of the issue. Also while you got the assembly out of the printer you can clean the glass print-head lens using a clean, dry, and lint free cloth. The print head lense is located within the recessed area in the top of the printer.

- I have seen that happen to a bunch of those printers and that is usually all it is. Let me know if that takes care of it.

Picture of Drum + Print Head lense for a (1720 / 1720DN).
Link to Dell manual about drum & print head.

(Full link below)

(http://www.support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum)

May 03, 2010 | Dell 1720dn Laser Printer

1 Answer

Lost ip/connection on Dell 1720dn


try resetting the "print spooler"
  1. start
  2. control panel
  3. admin. tools
  4. computer management
  5. services and applications
  6. services
  7. scroll down till you see "print spooler"
  8. left click once
  9. "restart"

Jan 06, 2010 | Dell 1720dn Laser Printer

1 Answer

Streaky copies-- how to fix I jhave 3 vertical stripes of streak on every page that I print.  The toner is a new installation.  So that's not it.


This is usually a cleaning problem. Drum, fuser, rollers AND the charging wires. The wires are very fragile. Look for toner thaat is out of place.

If you are not familiar with the insides of the unit, best to take it to a shop as there are fragile things.

Dec 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Printer 1720dn - Unable to reset drum counter..


"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

May 11, 2009 | Dell 1720dn Laser Printer

1 Answer

Brother 1440 laser printer. Started printing with


may some dust in corona ware or drum clean the drum.

Apr 06, 2009 | Brother HL 1440 Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

2 Answers

Dell 3100cn Smudges on all color except black


Sounds like the fuser. Try heavier paper settings (you have to change them in all 3: driver, printer itself and program you are printing from). If that doesn't work replace the fuser.

Feb 24, 2009 | Dell 3100cn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

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