Question about Dell 1720dn Laser Printer

4 Answers

The printer turns off automatically and does not start up anymore

I have a Dell 1720dn printer attached to my computer via USB. I can print ok. However, immediately when it finishes the job, its power light switches off and no matter what I do (press buttons, open printer) it does not want to prin anymore (printer switches off). I have to unplug and plug the printer in order to get it to work again. This is annoying. Please help.

Posted by on

  • amza_catalin Feb 21, 2009

    I am pretty sure it turns itself off. Besides, coming back from sleep mode means that at least one light will be blinking or something like that. And this is not the case. Moreso, even if I press any of the buttons on the printer does not do anything. I will can the store and ask them to look at it. Thankx for the advice.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,049 Answers

Without more information I would suggest checking the thermostat on the fuser first and then maybe the control board. It's possible that the printer is not able to self diagnose or otherwise unable to verify its own status and that could possibly result in it turning off after print a job.

Posted on Feb 24, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

I believe your Dell 1720dn printer is AC 220 V and you might plug it to 110 V, :>

Posted on Feb 21, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 355 Answers

Hello,
What you are describing is not a normal thing for a laser printer to do. What you should do is go to http://www.support.dell.com/ and go to the Technical support area and either chat on-line with a dell service representative or you can call them and talk to them in person. You will need the "Service Tag" and /or "express service tag" number to determine warranty information and locate the correct tech there to help you. They can go through the settings and other possible fixes for your machine while in contact with them and if needed service options also.

Good Luck!
Rich Lilja

Posted on Feb 21, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Are you sure that it is actually turning off? Most laser printers go to sleep after the print job is complete to save energy, and will warm up and print again once the next print job comes through, it just may take a minute. If you are unplugging it then plugging it back in before every print job then you are basically "hot wiring" it causing it to warm up on the power up and your print job goes through quickly. Consult your manual to find out how long the warm up time is for your printer.

Posted on Feb 20, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

5mm vertical gap dell 1720dn


Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok

May 06, 2014 | Dell 1720dn Laser Printer

1 Answer

1720dn Laser Printer: printer offline. unable to set online....


I Open my browser....I signed in to my router as administrator ....
Mine is 192.168.1.1 ....
I went to status in my router ....
Then to local network ....
Then to DHCP Clients Table ....
This is how I found what printer address the was.... Then I typed the printer ip address into my browser
Mine happened to be 192.168.1.105 ....
Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration ....
I clicked on Print Server Settings
I clicked on TCP/IP
I clicked on Set static IP address.
I changed IP address from 192.168.1.105 To 192.168.1.125
and Submit....Now you can get to the printer menu at 192.168.1.125

Go to run....
Printers & Faxes
Right click on Dell laser printer 1720dn
Properties. Ports ....
Add port ....
Double click on Dell Enhanced TCP/IP ....
I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125
the clicked OK ....

Right click on Dell laser printer 1720dn
Properties....Ports
Choose your new port ....

May 06, 2010 | Dell 1720dn Laser Printer

1 Answer

Lost ip/connection on Dell 1720dn


try resetting the "print spooler"
  1. start
  2. control panel
  3. admin. tools
  4. computer management
  5. services and applications
  6. services
  7. scroll down till you see "print spooler"
  8. left click once
  9. "restart"

Jan 06, 2010 | Dell 1720dn Laser Printer

2 Answers

Keep getting "Printer Offline" from Dell 1700 printer


go to the start menu
click on run
type services.msc
on the list go to Print Spooler
double click on print spooler and select automatic on startup type
now press on start.

if that doesn't work go to this microsoft website and click on the Fix It icon with the little man holding a wrench. run this and it will fix it.

Dec 03, 2009 | Dell 1700n Laser Printer

1 Answer

I am not able to change ip on my Dell 1720dn


I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.

Oct 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Will not print ''offline error''


are you attached to this printer thru a network cable cat5 cable or by way of a usb cable if network you need to print a settings page by holding down on of the buttons on the printer and check to be sure tcp/ip is set to static not dhcp and that the address matches what you have set on the pc side

Mar 26, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720dn has gray streaks in printing


That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.

Feb 13, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Laser Printer 1720dn Will only print test pages. When attempting to print a document, I click on 'Print', and the command is sent to the printer que, but the printer doesn't print. I've tried deleting...


Check that the correct printer is set as default. Also use File Print so that the selected printer is shown rather than using the Print button. If the test pages are being printed from the computer then the communication is working.

Dec 31, 2008 | Dell 1720dn Laser Printer

3 Answers

1720dn dell


Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Sep 15, 2008 | Dell 1720dn Laser Printer

Not finding what you are looking for?
Dell 1720dn Laser Printer Logo

171 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...