Question about Fellowes Powershred SB-85C Shredder

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Fellowes S8-*5c Paper bin full light comes on intermitantly evgery time I shred, even though the bin is empty, having to open the doore everytime to cancel out taking ages as I have quite a bit to shred any suggestions?

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If this is actually an SB-15C I posted a solution elsewhere and will repeat it:
I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.

I have never had this level of technical support available on the first call. Kudos for Fellowes.

Posted on Jul 07, 2009

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We missed emptying out the machine, now we are not able to open the drawer. What can we do?


Try shaking the machine to lower the cuttings in the bin. You might have to pull really ******* the bin to remove it. Be careful you do not break handle on the bin. The machine should have stopped shredding when the bin full sensors were activated, if they did not , then you have bad sensors in the unit and they should be replaced.

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We have a CR220 fellowes shredder. It will shred 1/2 of a peice of paper, then the basket full light comes on even tho the basket is empty.


you can try cleaning the "bin- full" sensors. they are located on the inside of cabinet, on the bottom of the shredder "head". one will be to the left side of basket and one to the right. they kind of look like little glass eyes mounted inside of black rubber casings. paper dust on these will do this sometimes. if that doesn't do it then it sounds like your "bin-full" sensors are bad. a known problem with these shredders. fellowes has come out with modified sensors. if it was purchased within 2 years, it should still be under warranty.

hth,
razors

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I can't get the door open do empty the shredding


You have probably got the bin so full it is stuck/jammed full of paper and you now can't remove it...this is a "consumer" model machine and to keep cost low they do not provide a "bag-full" light on the panel...you should regularly empty the bin so that the shredded paper does not totally jam the bin and in extreme cases then get caught back up into the cutting machanism and blow the pcb inside the machine...check your "users" instructions to remove the bin.

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look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

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1 Answer

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without seeing the product, there are 2 (two) things to check.
First, unplug the shredder and go underneath where the bin full flap is. Sometimes paper debris gets stuck between the flap and switch. Check to ensure the switch is not out of adjustment. you'll have to remove the top cover to perform this. Otherwise, your PC Board is defective.

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1 Answer

The "bin full" keeps on coming on


first off, fellowes has had problems with the bin full sensors that sometimes, can only be corrected by replacing them. however, there are two things to check. make sure it doesn't have a bunch of shredded paper hanging down from the cutters. that can trigger the bin light as the sensore are located under the head, but above basket. last, but not least, clean the sensors. they get paper dust on them after awhile causing same indication. if those two things don't fix it, it will have to have sensors replaced.

good luck,
razors

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2 Answers

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I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.

I have never had this level of technical support available on the first call. Kudos for Fellowes.

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