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Hi from retired Englishman in SW France,
Had the same problem with our Bosch, cap would not even turn!
Suggestions- (+ patience!)
pour anticalc/limescale fluid into any gap there is around the cap. Empty the machine and you can switch it off providing the door is open! Then pour the contents of at least 2 sachets of proprietary anticalc powder/liquid into the drum direct together with a kettle full of boiling water. Leave overnight at the very least. The following day run just a spin cycle as then there will be no water diluting the mix. This mix will go through the filter and motor and is likely to help release the filter/cap. If you feel like it, do the overnight again. If nothing else it will ensure that the heater element is clean!
I had to spend a couple of hours gently turning the cap back and forth until it finally released its hold- but the filter did not remain attached to the cap by its rubber ring. More patience, anticalc fluid and all was revealed!
I now run an anticalc clean regularly............which reminds me..............!
i have ariston marghrita 2000 AB 63 it does not clean cloths and does not dry cloths.whenever i takeout cloths they are so wet that water drops out of these cloths. pl tell me what shall be position of different buttons and knob when i wash wash cotton/tetron mix cloths
To start ensure that machine is well balanced, and that the load is well distributed inside the drum.
If the problem is not balancing, then the most common is a broken drum bearing spider or a bad drum bearing. A symptom of drum bearing problems is the drum having excessive play when you spin by hand. Also struts and springs must be checked.
dont remember giving assitance before but i'll try and help you if i can. when the machine starts to click around count how many times the doorlock/on off light flashes as this indicates a fault code. it will usually go something like, flash pause flash pause etc until it flashes quickly then it restarts the fault sequence.
if you could let me know how many times then i'll be able to diagnose the fault quicker.
hope this helps
please dont forget to rate the helpfulness of this reply, thanks kj