Question about Canon PowerShot S3 IS Digital Camera

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Lens When I turn my camera on the lens is stuck. I keep getting the message "Lens error. Restart camera." I've restarted it and taken the batteries out and put them back in and I've replaced the batteries. Nothing works. Please Help! I want my camera back! Michelle

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  • Michelle Armstrong Aug 01, 2007

    Thanks for the help. I've barely had my camera for a year. Is this the norm for just the canon or is this the case for all digital cameras like mine?

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  • Master
  • 2,985 Answers

The Lens drive is shot Canon customer support will advise I my opinion if the camera is more than a year or so old the repair cost will be high.

Posted on Aug 01, 2007

  • john ash
    john ash Aug 02, 2007

    If it is less than a year old it will be under warranty -unless they discover damage.
    Even then they may offer you a replacement at a discount price

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1 Answer

Lens error, restart camera.How can I restart the camera IXUS 60?


Hi,

Since the camera is locked after lens error, you will restart camera removing batteries.

If this does not help, then you are in one of the following conditions:

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Try helping lens gently back in while you turn off the camera holding the button at same time.

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Restart the camera , and try gently tapping the camera back with the palm of your hand whilst restarting camera at same time.

If that does not help, then one part on the camera lens assembly is broken or out of place, or dirt inside lens mechanism caused the fault.

The lens must be disassembled by a technician to fix the problem.

If the problem is not fixed swapping batteries and resetting, then the camera must be taken apart and tested by a technician.

Here you can get a quote on repair: Repair



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If you get that message the lens is stuck.
You should take the camera to a repair center.
They should repair it under warranty.
I have seen this problem a few times already. 

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

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