Question about SanDisk Sansa Clip MP3 Player
I have used 2 other cables and tried on several computers, all get the same message. It starts to refresh, then turns on, then refreshes in a constant cycle. It does charge, but I am stuck forever with the same songs. My wife's now does the exact thing.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Mar 23, 2009
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Posted on Jan 02, 2017
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First, syncing is the transfer of data between computer software's that are designed to acquire and share with another entity. The sync function usually is embedded in the computer program. Once the computer recognizes compatible software that has several capabilities including transferring data, a USB connection capacity should be achievable. Usually devices that are designed for data transferability should be capable of acquiring a USB connection either as physical cables or wireless Bluetooth technology. The power to sync is contained in the software program. Once software that has sync capabilities is installed on the computer, any USB cable that is attached to an empty port would display a user message asking for further procedures. For example, USB connections on the computer that has media software's would display device recognizes link requiring data transfer. The solution lies in the software that is relied on for sync capabilities. Acquire Windows Media player, Real One player, or ITunes player as downloadable onto the computer to achieve compatibility.
USB ports are available on all computers as versatile connection links to devices that would require communications. The computers original systems are expected to recognize USB cable connection as manufacturers default. Usually, the computer is likely capable of upgrading several software programs that would least communicate with the USB. For example, the program suit installed has compatibility requirements to perform on the computer as an entity. Also, the program suit requires compatibility with USB connection for another device that would be connected to the computer. Attempt to install media transfer programs that are designed with sync features.
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