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IT WON'T LET ME REGISTER TO GET MY FREE UPGRADE. I even went to staples to have them do it and they could not do either. They said I had to have a cable to my computer. I thought they could do it on their computer and they can't do it either. They want a user name and a password and won't let me use what I or we put in. Said it is invalid. We received the gps for Christmas but was purchased December 14 so we are running out of time to get free updates.Why do I have to pay when it's your fault. Like I said Staples could not even do it and they are the experts.How could I get my money back guarantee? You have no address.

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You need a usb cable to connect the nuvi to your computer...you also need to go to the garmin site and download the webupdater program.

Posted on Feb 14, 2009

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