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Well brother, It's a compatibility problem of hardware configuration with their respective software version.
I brought a Samsung RV509 Model in feb 2013 and after 2 or 3 months it's shift keys and caps lock stopped working.
This problem persist until now But, Now Shift keys and caps lock start working, Due to a Windows Update.
So, Keep updating your pc, This problem can be solved.
Go to control panel_device Manager and locate the webcam listed there in the hardware section. Simply right click and ask it to remove driver for 500. Next attach the new web cam and only update the driver if asked for when PC starts up
It must have changed the name of the exe running the program. Search for new files created for that time when it was running update. Go to start search files and folders type *.* between so and so date and search you will get your web cam exe. delete the older shortcut create new for it.
i updated my logitech webcam and later after the update process it worked again properly i think that before discovering that the microphone was not working i went through the update but i didn't continue the update so it wasn't complete that's why the settings went wrong.
Unplug the camera, remove all the Logitech camera AND Logitech camera drivers via Control Panel/ Remove Applications, then reboot. After re-boot, plug in the camera, Windows will identify it as a USB Camera / Mic and it will work in all applications including Skype. You will not have access to the Logitech menus but the camera and Mic WILL WORK in all your communications needs. After a number of instances where I lost my Mic input, I finally gave up on the Logitech software since they are incapable of finding the Windows Update driver that conflicts with their own driver. Although mine is currently working fine as a Windows recognized "USB Camera Mic", the next Webcam I get will NOT be Logitech. It's a great Webcam but since they are clearly incapable of keeping their software compatible with Windows updates, I'll switch to another make. Hope this helps. JamesTBaines@BTopenworld.com