Question about Samsung SCH-a870 Cellular Phone

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Samsung sch-870 won't send or receive text messages

Hi there. My son's Samsung sch-870 phone will not send or receive text messages or picture messages. Our carrier verified that he should be able to on our contract. I can in the exact same locations. This phone was given to him by our carrier as a replacement when his brand new one had problems and was still covered under warranty. We had signed a new 2 year so he could get a new phone since his previous one was toast. But then the NEW one didn't work correctly and then this replacement one clearly wasn't new when they gave it to him but they said it was the only one they had on hand and had only been tested at the store for a customer. At any rate, son said that he thinks he received a text message when he was in a big city so I'm wondering if maybe it just doesn't work in an analog area?
Mine works for calls and text in both types of areas (completely different brand of phone). Any suggestions?

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  • phkat Feb 13, 2009

    Well okay, but when I stand right beside him with my Motorola cell phone and send a text, I have no problem at all. strange...

  • Ryan Sagen May 11, 2010

    no matter how good or the brand of your phone is, it will not send texts in analog area

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Ok the only thing i could say is to turn off the phone and remove the battery for about half a minute this would fix the problem hopefully. or try calling your service provider. I have telus and when that happened to me with the same phone i called them and they reset my network. they might have a problem doing this, so the easiest way to get your network reset for your phone is to tell them that you forgot your voicemail pin. when they reset your voicemail password they reset your network at the same time. hopefully this is answer your questions and get your sons cell working again.

Posted on Feb 13, 2009

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Hi,
No matter what kind of phone it is it will not send a text messge when it is in Analog, but if you are at home or somewhere where you are able to send a message and it still doesn't send. Have him(with his phone) call *22899 and press 2. It worked like a charm for my Samsung sch-870

Posted on Mar 14, 2009

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