Question about HP Photosmart 3210 Printer

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Carriage jam error

This is the masage- (carriage jam open door clear carriage jam and then press ok) but when ok is press the damage continues

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  • thompsonroy5 Feb 16, 2009

    I have a HP 3210 and it started jaming with lots of paper in the TRAY.
    I found the left side (from back) plastic black thing off.
    Not broken.
    It is almost like all the others.
    It has an extra tapered pivot / insert which is driven from the side.

    How can I reinstall the 'two part black thing' and the extra tapered pivot / insert .
    EVERYTHING else works fine and printer works with just 3 or 4 sheets of paper.

  • Anonymous Feb 18, 2009

    i got same problem

  • justutfy Feb 28, 2009

    i have the same problem, i tried the solution explained but no help. is there more ideas for a solution. i tried by the company and they gave me a list with all kind of sulotions but no help.

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  • 237 Answers

The Jam error is most likely cause by one or more of the sensor flags these are the plastic usually black things hanging along the paper path. One of those are either stuck or broken. Check the path and look for those items.

Posted on Feb 13, 2009

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Click the link below to go to the hp printer support page for your printer paper jam. Pay special attention to the rear door , as many people miss that detail when clearing paper jams.Also , you can click on the troubleshooting link at the top of that page, followed by "solve a problem " in the drop down box to get answers for other problems,

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If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

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    pm_paperload_215_er.gif

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    pm_paperload_216_er.gif

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hi,

below is the document that i want you to follow to somehow resolve your issue.

CLICK HERE TO VIEW DOCUMENT ==>> CARRIAGE JAM

Please let me know the outcome after you perform the steps.

thank you so much.

adonscott

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